IPO500 VMPro - Seeing which menu item is chosen

[dm31]

Hello, I have implemented a menu and queuing system in Voicemail Pro on our system. Is there a way I can see which options the callers are choosing from the menu?

I've had a look in the SMDR and VMPro help and haven't seen anything helpful.

Any tips?

 

[AACon]

Sure. dbgview.

-Austin
ACE: Implement IP Office

 

[tlpeter]

CCR can do it too.


BAZINGA!

I'm not insane, my mother had me tested!

 

[AACon]

This is true, using the Send reporting Information check box on the vmpro object.

-Austin
ACE: Implement IP Office

 

[tlpeter]

When you have CCR then this is a nice option.
But when you don't then it is slightly expensive


BAZINGA!

I'm not insane, my mother had me tested!

 

[Bas1234]

The user can also see it in the phones display;

On the transfer > specific > Discription fill in a name you like and it will see it on the phone.

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged (Avaya Search tool

http://tinyurl.com/bas1234

)
______________________________________

 

[dm31]

Thanks for the tips. We don't have CCR. Where can I download dbgview from?

I tried registering on Avaya, but I don't have a Sold to number.

 

[amriddle01]

You don't need a sold to number to register with Avaya, but go to

http://www.ipofficeinfo.com

and it's on there

Not happy with Avaya ATM....

http://www.ipoffice.tel