IPO406v2 ARS - 00 vs 0

[codermonkey]

Greetings,

Need a little bit of help with ARS.

I want to be able to distinguish between 0 and 00. Basically local numbers start with 0, and international with 00, and I want to route them to different line groups.
Amongst others I tried 0N and 00N, but the 0N superseded the 00N


Thanks

 

[TomMills]

i imagine that 00N would just match 0N

can you not use a prefix for intl calls?

Never argue with an idiot. bystanders won't be able to tell the difference.

 

[intrigrant]

In ARS set the dial delay time to 4 and put a semicolon after the shortcode:
0N;,.,Dial,LineID = 0
00N;,.,Dial,LineID = 1

 

[Ekster]

01N
02N
03N
04N
05N
06N
07N
08N
09N
= Local

00N = International

+++ Divide By Cucumber Error. Please Reinstall Universe And Reboot +++

 

[kholladay]

You don't need two different ARS tables you just need different short codes in the same ARS table.

0N
N
50:Main

Then make your routing changes in the ARS table itself.
0N; Dial 0N Line 1 (anything that starts with 0)
N; Dial N Line 2 (anything else)

Kyle Holladay
ACA-I, ACA Call Center, ACS-I, ACS-M, TIA-CTP, MCP/MCTS Exchange 2007
ACE Implement: IP Office

"Thinking is the hardest work there is, which is the probable reason why so few engage in it." - Henry Ford