IPO406/412 Setup Directory ON PHONES

[djbutler]

Hi all, my first post, I am IT Mgr for a new business with two buildings, and IPO412 and 406, running 3.0(59) with mostly 5420D phones.

I am looking for a user-simple way to program the Directory so that users can look up names and/or Desks right from the phone. We are way under 100 phones so this would not be all that bad.

I want to have just ONE button for "Go to the directory" instead of having a button for DIR doing Emulation-Directory, then having to hit another button, then press the number for the first/last name of the person, etc.

I wanted to set it up for hit One button to get the Directory, then hit a number for: Inhouse by First name, Inhouse by Last name, Cell phone list, and Desk list -- eg Security, Receiving, that is, extensions staffed by more than one user.

Thanks!

 

[Infinity306]

If you have VM pro should be relatively easy to do.. just set up a Shortcode in VM Pro that goes to a menu that says press 1 for names or 2 for groups, then next 1 for last name/first name.. and have it go to dial by name directory.. and set another shortcode up in manager.. Theorectically that should work.. but I've never tried it..

 

[djbutler]

Thanks for the info but what I am really looking for is an on-phone directory not voice based, but based on the phone display. (The External option but implemented without that step.) In other words, scroll through user names on the display.

 

[sizbut]

For the degree of custmisation you want away from what the IP Office provides your best bet would have been 5610/20 phones and a custom WML directory.

Unfortunately I don't think the CTI developer interfaces go as far as building custom apps that can drive the phone displays.

 

[GDVillarreal]

Yes with IP phones, you can run on a web server/LDAP server the Avaya LDAP directory application, that is written in PHP and fully customizable (

http://support.avaya.com/japple/css...D=107755&temp.bucketID=108025&PAGE=Document).

Ive tried it on 46xx phones and its pretty good. Problem is syncing the LDAP server to the PBX. I guess the IP Office's directory menus on the 5420s must be real cumbersome because i thought it was quite nice on 64xx phones, especially that it automatically syncs multiple IP Office users.