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IPO v7.xx manager admin password?

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info4tim

Technical User
Oct 26, 2012
8
US
Ok, have a client that my now EX telco sub-contractor recently installed an IPO 500 system for. I now need to connect to the system/admin software. I'm worried even though I may be able to install the software, and find the switch, that this guy password protected the software! How can I access the current config w/o password?
I can't simply install sw on a LAN computer, and re-setup. All existing phones will have to be re-installed?
Any way to maybe connect a laptop direct to the switch port and somehow get into sw that way - w/o passwd of course.

Any suggestions would be appreciated.

Thanx, Tim
 
Using manager, try the default security username and password to get in an reset the administrator password.

If that does not work, use the DTE port with the command: AT-SECURITYRESETALL

If you are unsure what I'm talking about, for the sake of your client and the reputation of Avaya, engage a certified Avaya Business Partner. Use the business locator to find one near you. Get their credentials before hiring.
 
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