IPO to ACM qsig trunk

[Bas1234]

Hello all,

We have a setup like;

<---SIP---> IP500 <---QSIG---> ACM <--->extensions

No were missing some call setup info from the IP500 to Avaya CM.
We can make calls in and out from and to a mobile phone to and from any extension no problem, but we would like to redial a missed call on the extension.

When an extension misses a call it will show the "tac" trunk id from the ACM.

Trace from the IPO;

1040704mS Sip: 9.1017.1 6 SIPTrunk Endpoint(f5b25d58) received CMProceeding
1040704mS CMCallEvt: 0.1018.0 6 TargetingEP: StateChange: END=B CMCSIdle->CMCSOffering
1040705mS CMCallEvt: 0.1019.0 6 H323TrunkEP: StateChange: END=T CMCSIdle->CMCSOffering
1040706mS CMLineTx: v=17
CMSetup
Line: type=IPLine 17 Call: lid=0 id=1019 in=0
Called[107146991] Type=Unknown (0) Reason=CMDRdirect SndComp Calling[06xxxxxxxx@10.101.1.118] Type=Unknown Plan=Unknown
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ALaw
IE CMIEMediaWaitForConnect (16) CMIEMediaWaitForConnect
IE CMIECallSignalChannelData (8) unknown
Display [06xxxxxxxx>10yyyyyyyyy]
Timed: 04/03/11 13:51
Locale: nld
1040708mS H323Evt: v=0 stacknum=17 State, new=NullState, old=NullState id=-1
1040709mS H323Evt: v=0 stacknum=17 State, new=Initiated, old=NullState id=1019
1040709mS H323Tx: 6 dst=10.1.247.2:1720
H323 Pcol=08(Q931) Reflen=2 ref=0006(Remote)
Message Type = Setup


Trace from the ACM;

list trace tac 8104 Page 1

LIST TRACE

time data

13:48:58 Calling party trunk-group 4 member 32 cid 0x9b
13:48:58 Calling Number & Name NO-CPNumber 06xxxxxxxx>10
13:48:58 active trunk-group 4 member 32 cid 0x9b
13:48:58 dial 6991
13:48:58 ring station 6991 cid 0x9b
13:48:58 G711A ssff ps:20
rgn:2 [10.1.247.36]:3200
rgn:1 [10.1.247.3]:2056
13:49:03 active station 6991 cid 0x9b
13:49:03 G711A ssff ps:20
rgn:4 [10.1.247.5]:49154
rgn:1 [10.1.247.3]:2052
13:49:03 xoip options: fax:T38 modemT tty:US uid:0x50052
xoip ip: [10.1.247.3]:2052
13:49:06 idle station 6991 cid 0x9b


--------------------------

So the IP500 does not send the external number as a number but as a display name. "NO-CPNumber" I know we might need a Avaya SBC but is there anyway to make it with an IPO?

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
___________________________________________

 

[amriddle01]

That's the same issue as with directory matching, the IPO actually receives the CLI as a name so that's how it treats it, not sure what can be done

ACSS (SME)
APSS (SME)

http://www.ipoffice.tel

"I'm just off to Hartlepool to buy some exploding trousers

 

[Bas1234]

Andy, do you know if this works with a PRI on Qsig?

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
___________________________________________

 

[amriddle01]

I am fairly certain it does, never actually tested it. It did work when I did it with a H323 trunk to an older Definity system

ACSS (SME)
APSS (SME)

http://www.ipoffice.tel

"I'm just off to Hartlepool to buy some exploding trousers

 

[kwing112000]

I have QSIG over IP from our ACM to my IPO and i get name and number on my caller ID. I dont see the TAC. look at page 3 of the trunk group i think. send caller name and send caller number maybe. I dont have access to our ACM.

Kevin Wing
ACSS Small and Medium Enterprise (SME) Communications
ACS- Implement IP Office
ACA- Implement IP Office
Carousel Industries

 

[Bas1234]

Hi Kevin, from the extension it's all ok, but when the call comes in over SIP then the IPO only sends display NAME with the CPN. we want the CPN also in the CPN record.

I do see some info from the IPObut it looks like 012345678@1.1.1.1
So it could be the ACM does not recognize he @1.1.1.1

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
___________________________________________

 

[kwing112000]

oh ok i misunderstood. I see what your talking about now. Sorry cant help with that.

Kevin Wing
ACSS Small and Medium Enterprise (SME) Communications
ACS- Implement IP Office
ACA- Implement IP Office
Carousel Industries

 

[Bas1234]

We now have it working with a Qsig PRI, the only thing what is not working jet is the EC500 function from the ACM.

The numbers are matching 1on1.

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
___________________________________________

 

[tlpeter]

Bas1234, is the sip trunk on the ipo or the CM?
How many ddi's if on the ipo?

When it is a sip trunk on the ipo then route it to a shortcode and send the cli again with this shortcode.


BAZINGA!

I'm not insane, my mother had me tested!

 

[Bas1234]

The setup is;

300 DDI's
60 Sip channels (incomming/ougoing)
60 Qsig "PRI channels" (incomming/ougoing)

SIP call come in on the IPO and go out of the IPO.

ICR;
InNr -101234XXX / 0101234# (main number is like 010-1234567 10 digits)
SC;
0101234XXX / Dial / . / Qsig lineId


tlpeter, the IPO send the correct info the the ACM.
But I could try it next week, so could this SC work?

0101234XXX / Dial / .SA / Qsig lineId

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
___________________________________________

 

[tlpeter]

Bas, i would try this:

0101234XXX
Dial
0101234N
QSIG line id.

I have just build a QSIG yesterday to a voice responce system that needed the CLI of the DDI on the ipo.


BAZINGA!

I'm not insane, my mother had me tested!

 

[Bas1234]

I tried that one, I will try it again. Maybe I it works now, did some more tweaking after that.

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
___________________________________________