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IPO SIP Unallocated (unassigned) number Issue

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lleeNC

lleeNC

Vendor
Aug 29, 2018
169
US
All,

Hoping you can help me out here. Have a Public SIP connection for a customer's IPO that is somewhat working. We just cannot get inbound calls to work when the SIP URI is set to auto/auto/auto PAI. I've done this many times and can't tell what I did wrong here.

I have two SIP URI configurations,

1. Local/Contact/Display are set to 315-356-0012 with Identity set to PAI
2. Local/Contact/Display are set to Auto with Identity set to PAI

If I set the Line Group ID for 315-356-0012 in the ICR to #1, no issues and I can call in just fine.
If I set the Line Group ID for 315-356-0012 in the ICR to #2, it fails.

I've compared the two through monitor and I don't see anything different. The one that fails gives of a "Unallocated (unassigned) number." I've spoken with our NOC department and we are sending the full 10 digits, which is configured in the ICR. I've tried rebuilding the ICR entry without any luck.

See traces below,

Failure (when set to the SIP URI that is auto/auto/auto

393723mS Sip: Association found trunk: SIP Line (22)
393723mS SIP Call Rx: 22
INVITE sip:3153560012@208.105.234.60:5060;transport=udp SIP/2.0
Via: SIP/2.0/UDP 216.171.182.130:5060;branch=z9hG4bK+24967538ffa5ee623545c34d6ec90ba61+sip+1+beced234
From: "NORTHLAND" <sip:3154188919@172.16.100.60:5060>;tag=216.171.182.130+1+8b6a5a93+f2ea2b6d;isup-oli=00
To: <sip:3153560012@208.105.234.60>
CSeq: 566195416 INVITE
Expires: 180
Content-Length: 194
Call-Info: <sip:216.171.182.130:5060>;method="NOTIFY;Event=telephone-event;Duration=2000"
Supported: resource-priority,siprec, 100rel
Contact: <sip:7feba47486eb60e9dd5c7fe9de853a31@216.171.182.130:5060>;isup-oli=00
Content-Type: application/sdp
Allow-Events: message-summary,refer,dialog,line-seize,presence,call-info,as-feature-event,calling-name,ua-profile
Call-ID: 0gQAAC8WAAACBAAALxYAAHRXd+DE+zr5cs/HXsWAk+uTH2wzTaqCKb75bBG5Eykl@216.171.182.130
Organization: MSW
Max-Forwards: 23
P-Asserted-Identity: "NORTHLAND" <sip:3154188919@172.16.100.60:5060>
Accept: application/sdp, application/dtmf-relay

v=0
o=- 19288964641455 19288964641455 IN IP4 216.171.182.130
s=-
c=IN IP4 216.171.182.130
t=0 0
m=audio 17614 RTP/AVP 18 0 8 101
a=sendrecv
a=rtpmap:101 telephone-event/8000
a=ptime:20
393724mS Sip: SIP Line (22): sip_trunk_config_items 50020000, sip_trunk_config_items_2 00000000, voip.flags 00000949
393725mS Sip: SIPDialog f1742e30 created, dialogs 3 txn_keys 3
393725mS Sip: 0000000000000000 0.1006.0 -1 SIPTrunk Endpoint(f1742e30) SetUnIntTransactionCondition to UnInt_None
393726mS NAT: Info: media ports will be changed due to NAT traversal.
393726mS Sip: SIP Line (22): License, Valid 1, Available 18, Consumed 0
393726mS Sip: CheckLineMonitors on SIP Endpoint - KEY & LAMP for SIP Trunk!
393727mS Sip: SIPTrunkEndpointDialogOwner::SetRemoteAddressForRequest from 216.171.182.130:5060 to 216.171.182.130:5060
393728mS Sip: c0a80196000003ee 22.1006.1 -1 SIPTrunk Endpoint(f1742e30) Cloned
393728mS Sip: SIPDialog::ExtractResponseParamsFromViaHeader remote sent_by: 216.171.182.130:5060 trunk
393729mS Sip: SIPDialog::ExtractResponseParamsFromViaHeader remote sent by transport: SIP/2.0/UDP trunk
393729mS Sip: SIPTrunkEndpointDialogOwner::SetRemoteAddressForResponse from 216.171.182.130:5060 to 216.171.182.130:5060
393729mS Sip: c0a80196000003ee 22.1006.1 -1 SIPTrunk Endpoint(f1742e30) SendSIPResponse: INVITE code 100 SENT TO 216.171.182.130 5060
393730mS SIP Call Tx: 22
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 216.171.182.130:5060;branch=z9hG4bK+24967538ffa5ee623545c34d6ec90ba61+sip+1+beced234
From: "NORTHLAND" <sip:3154188919@172.16.100.60:5060>;tag=216.171.182.130+1+8b6a5a93+f2ea2b6d;isup-oli=00
Call-ID: 0gQAAC8WAAACBAAALxYAAHRXd+DE+zr5cs/HXsWAk+uTH2wzTaqCKb75bBG5Eykl@216.171.182.130
CSeq: 566195416 INVITE
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,INFO,REFER,NOTIFY,UPDATE
Supported: timer
Server: IP Office 10.1.0.8.0 build 3
To: <sip:3153560012@208.105.234.60>;tag=3a9af152127b1bfa
Content-Length: 0

393730mS Sip: c0a80196000003ee 22.1006.1 -1 SIPTrunk Endpoint(f1742e30) INVITE Received ep c0a80196000003ee 22.1006.1 -1 SIPTrunk Endpoint(f1744acc), dialog f1742e30
393731mS Sip: c0a80196000003ee 22.1006.1 -1 SIPTrunk Endpoint(f1742e30) UpdateSIPCallState SIPDialog::INITIAL(0) -> SIPDialog::INVITE_RCVD(9)
393731mS Sip: c0a80196000003ee 22.1006.1 -1 SIPTrunk Endpoint(f1742e30) UpdateSDPState SIPDialog::IDLE(0) -> SIPDialog::OFFER_RCVD(2)
393732mS Sip: c0a80196000003ee 22.1006.1 -1 SIPTrunk Endpoint(f1742e30) SdpClone
393732mS Sip: c0a80196000003ee 22.1006.1 -1 SIPTrunk Endpoint(f1742e30) SIPDialog::BuildFastStartFromSDPOffer sdpmsg f4efc15c
393732mS Sip: c0a80196000003ee 22.1006.1 -1 SIPTrunk Endpoint(f1742e30) SIPDialog::FindConnectionParameters: found media proto <RTP/AVP>
393732mS Sip: c0a80196000003ee 22.1006.1 -1 SIPTrunk Endpoint(f1742e30) BuildFastStartFromSDPOffer: known_stream 1 media_type 0 stream_type 5 allow_stream 1
393732mS Sip: c0a80196000003ee 22.1006.1 -1 SIPTrunk Endpoint(f1742e30) SIPDialog::BuildFastStartFromAudioMediaSDPOffer reinvite 0 mRTP_PType 255
393733mS Sip: c0a80196000003ee 22.1006.1 -1 SIPTrunk Endpoint(f1742e30) HandleSDPContext: found_rfc2833 with payload 101
393733mS Sip: c0a80196000003ee 22.1006.1 -1 SIPTrunk Endpoint(f1742e30) SetRfc2833TxPayload: use RFC2833 for dtmf
393733mS Sip: c0a80196000003ee 22.1006.1 -1 SIPTrunk Endpoint(f1742e30) SetRfc2833TxPayload: payload 101 set_rx 1
393734mS Sip: c0a80196000003ee 22.1006.1 -1 SIPTrunk Endpoint(f1742e30) Process SIP request dialog f1742e30, method INVITE in state SIPDialog::INVITE_RCVD(9)
393735mS Sip: c0a80196000003ee 22.1006.1 -1 SIPTrunk Endpoint(f1742e30) UpdateClone mMesg f4f69a2c smsg f4f6ca48
393735mS Sip: c0a80196000003ee 22.1006.1 -1 SIPTrunk Endpoint(f1742e30) CMSetup forwarded to call model owner_ep c0a80196000003ee 22.1006.1 -1 SIPTrunk Endpoint(f1744acc), dialog f1742e30 has sdp 1
393739mS Sip: c0a80196000003ee 22.1006.1 -1 SIPTrunk Endpoint(f1744acc) received CMReleaseComp
393739mS Sip: c0a80196000003ee 22.1006.1 -1 SIPTrunk Endpoint(f1742e30) Terminating dialog f1742e30, state SIPDialog::INVITE_RCVD(9) for cause CMCauseUnallocatedNumber
393740mS Sip: SIPDialog::ExtractResponseParamsFromViaHeader remote sent_by: 216.171.182.130:5060 trunk
393740mS Sip: SIPDialog::ExtractResponseParamsFromViaHeader remote sent by transport: SIP/2.0/UDP trunk
393740mS Sip: SIPTrunkEndpointDialogOwner::SetRemoteAddressForResponse from 216.171.182.130:5060 to 216.171.182.130:5060
393740mS Sip: c0a80196000003ee 22.1006.1 -1 SIPTrunk Endpoint(f1742e30) SendSIPResponse: INVITE code 404 SENT TO 216.171.182.130 5060
393741mS SIP Call Tx: 22
SIP/2.0 404 Not Found
Via: SIP/2.0/UDP 216.171.182.130:5060;branch=z9hG4bK+24967538ffa5ee623545c34d6ec90ba61+sip+1+beced234
From: "NORTHLAND" <sip:3154188919@172.16.100.60:5060>;tag=216.171.182.130+1+8b6a5a93+f2ea2b6d;isup-oli=00
Call-ID: 0gQAAC8WAAACBAAALxYAAHRXd+DE+zr5cs/HXsWAk+uTH2wzTaqCKb75bBG5Eykl@216.171.182.130
CSeq: 566195416 INVITE
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,INFO,REFER,NOTIFY,UPDATE
Supported: timer
Server: IP Office 10.1.0.8.0 build 3
Reason: Q.850;cause=1;text="Unallocated (unassigned) number"
To: <sip:3153560012@208.105.234.60>;tag=3a9af152127b1bfa
Content-Length: 0

393742mS Sip: c0a80196000003ee 22.1006.1 -1 SIPTrunk Endpoint(f1742e30) UpdateSIPCallState SIPDialog::INVITE_RCVD(9) -> SIPDialog::FINAL(28)
393742mS Sip: c0a80196000003ee 22.1006.1 -1 SIPTrunk Endpoint(f1742e30) KeepDlgOnCmCallLost SIPDialog::FINAL
393743mS Sip: c0a80196000003ee 22.1006.1 -1 SIPTrunk Endpoint(f1742e30) SetUnIntTransactionCondition to UnInt_None
393743mS Sip: SIPDialog f1742e30 deleted, dialogs 2 txn_keys 3
393744mS Sip: ~SipTrunkEndpoint c0a80196000003ee 22.1006.1 -1 SIPTrunk Endpoint
393752mS Sip: Association found trunk: SIP Line (22)
393753mS SIP Call Rx: 22
ACK sip:3153560012@208.105.234.60:5060;transport=udp SIP/2.0
Via: SIP/2.0/UDP 216.171.182.130:5060;branch=z9hG4bK+24967538ffa5ee623545c34d6ec90ba61+sip+1+beced234
From: "NORTHLAND" <sip:3154188919@172.16.100.60:5060>;tag=216.171.182.130+1+8b6a5a93+f2ea2b6d;isup-oli=00
To: <sip:3153560012@208.105.234.60>;tag=3a9af152127b1bfa
CSeq: 566195416 ACK
Content-Length: 0
Call-ID: 0gQAAC8WAAACBAAALxYAAHRXd+DE+zr5cs/HXsWAk+uTH2wzTaqCKb75bBG5Eykl@216.171.182.130
Max-Forwards: 23

397345mS Sip: sip_indicateTimeOut Timer 11
397345mS Sip: Timer 11 callback found dialog f4f69ad0 21e43b80550fdcd2cbe5e68f5d106782 OPTIONS SIPDialog::FINAL
397345mS Sip: Completed ... (todelete) removing/preserving Dialog f4f69ad0 of CallId: 21e43b80550fdcd2cbe5e68f5d106782 and State: SIPDialog::FINAL(28)
397345mS Sip: (f4f69ad0) SetUnIntTransactionCondition to UnInt_None
397345mS Sip: SIPDialog f4f69ad0 deleted, dialogs 1 txn_keys 2
397346mS Sip: sip_indicateTimeOut txn_keys 2
397350mS Sip: sip_indicateTimeOut Timer 11
397350mS Sip: Timer 11 callback found dialog f172cefc d68db468055729671777319f21aa983c OPTIONS SIPDialog::FINAL
397350mS Sip: Completed ... (todelete) removing/preserving Dialog f172cefc of CallId: d68db468055729671777319f21aa983c and State: SIPDialog::FINAL(28)
397351mS Sip: (f172cefc) SetUnIntTransactionCondition to UnInt_None
397351mS Sip: SIPDialog f172cefc deleted, dialogs 0 txn_keys 1
397351mS Sip: sip_indicateTimeOut txn_keys 1
398752mS Sip: sip_indicateTimeOut Timer 9
398752mS Sip: Timer 9 callback didn't find dialog, method INVITE, callid 0gQAAC8WAAACBAAALxYAAHRXd+DE+zr5cs/HXsWAk+uTH2wzTaqCKb75bBG5Eykl@216.171.182.130
398752mS Sip: sip_indicateTimeOut txn_keys 0
402485mS VMPro Tx: v=192.168.1.150:4098 -> 10.0.10.22:50791 p1=0

Success (when set to the SIP URI with local/contact/display set to a specific number),

679598mS Sip: Association found trunk: SIP Line (22)
679599mS SIP Call Rx: 22
INVITE sip:3153560012@208.105.234.60:5060;transport=udp SIP/2.0
Via: SIP/2.0/UDP 216.171.182.130:5060;branch=z9hG4bK+cb91f9cc3ebfe6517a1acb8db86f9b9a1+sip+1+becfd743
From: "NORTHLAND" <sip:3154188919@172.16.100.60:5060>;tag=216.171.182.130+1+29e48238+dae42bfd;isup-oli=00
To: <sip:3153560012@208.105.234.60>
CSeq: 1038422800 INVITE
Expires: 180
Content-Length: 194
Call-Info: <sip:216.171.182.130:5060>;method="NOTIFY;Event=telephone-event;Duration=2000"
Supported: resource-priority,siprec, 100rel
Contact: <sip:7feba47486eb60e9dd5c7fe9de853a31@216.171.182.130:5060>;isup-oli=00
Content-Type: application/sdp
Allow-Events: message-summary,refer,dialog,line-seize,presence,call-info,as-feature-event,calling-name,ua-profile
Call-ID: 0gQAAC8WAAACBAAALxYAAPn2jmz75KX/Plj/KkqdSxNLil50fYDFkbxtOvFye5Sw@216.171.182.130
Organization: MSW
Max-Forwards: 23
P-Asserted-Identity: "NORTHLAND" <sip:3154188919@172.16.100.60:5060>
Accept: application/sdp, application/dtmf-relay

v=0
o=- 65593007345475 65593007345475 IN IP4 216.171.182.130
s=-
c=IN IP4 216.171.182.130
t=0 0
m=audio 17762 RTP/AVP 18 0 8 101
a=sendrecv
a=rtpmap:101 telephone-event/8000
a=ptime:20
679600mS Sip: SIP Line (22): sip_trunk_config_items 50020000, sip_trunk_config_items_2 00000000, voip.flags 00000949
679600mS Sip: SIPDialog f1742e30 created, dialogs 1 txn_keys 1
679600mS Sip: 0000000000000000 0.1016.0 -1 SIPTrunk Endpoint(f1742e30) SetUnIntTransactionCondition to UnInt_None
679601mS NAT: Info: media ports will be changed due to NAT traversal.
679601mS Sip: SIP Line (22): License, Valid 1, Available 18, Consumed 0
679602mS Sip: CheckLineMonitors on SIP Endpoint - KEY & LAMP for SIP Trunk!
679602mS Sip: SIPTrunkEndpointDialogOwner::SetRemoteAddressForRequest from 216.171.182.130:5060 to 216.171.182.130:5060
679603mS Sip: c0a80196000003f8 22.1016.1 -1 SIPTrunk Endpoint(f1742e30) Cloned
679604mS Sip: SIPDialog::ExtractResponseParamsFromViaHeader remote sent_by: 216.171.182.130:5060 trunk
679604mS Sip: SIPDialog::ExtractResponseParamsFromViaHeader remote sent by transport: SIP/2.0/UDP trunk
679604mS Sip: SIPTrunkEndpointDialogOwner::SetRemoteAddressForResponse from 216.171.182.130:5060 to 216.171.182.130:5060
679604mS Sip: c0a80196000003f8 22.1016.1 -1 SIPTrunk Endpoint(f1742e30) SendSIPResponse: INVITE code 100 SENT TO 216.171.182.130 5060
679605mS SIP Call Tx: 22
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 216.171.182.130:5060;branch=z9hG4bK+cb91f9cc3ebfe6517a1acb8db86f9b9a1+sip+1+becfd743
From: "NORTHLAND" <sip:3154188919@172.16.100.60:5060>;tag=216.171.182.130+1+29e48238+dae42bfd;isup-oli=00
Call-ID: 0gQAAC8WAAACBAAALxYAAPn2jmz75KX/Plj/KkqdSxNLil50fYDFkbxtOvFye5Sw@216.171.182.130
CSeq: 1038422800 INVITE
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,INFO,REFER,NOTIFY,UPDATE
Supported: timer
Server: IP Office 10.1.0.8.0 build 3
To: <sip:3153560012@208.105.234.60>;tag=ef98a117d2de62de
Content-Length: 0

679606mS Sip: c0a80196000003f8 22.1016.1 -1 SIPTrunk Endpoint(f1742e30) INVITE Received ep c0a80196000003f8 22.1016.1 -1 SIPTrunk Endpoint(f1744acc), dialog f1742e30
679606mS Sip: c0a80196000003f8 22.1016.1 -1 SIPTrunk Endpoint(f1742e30) UpdateSIPCallState SIPDialog::INITIAL(0) -> SIPDialog::INVITE_RCVD(9)
679607mS Sip: c0a80196000003f8 22.1016.1 -1 SIPTrunk Endpoint(f1742e30) UpdateSDPState SIPDialog::IDLE(0) -> SIPDialog::OFFER_RCVD(2)
679607mS Sip: c0a80196000003f8 22.1016.1 -1 SIPTrunk Endpoint(f1742e30) SdpClone
679607mS Sip: c0a80196000003f8 22.1016.1 -1 SIPTrunk Endpoint(f1742e30) SIPDialog::BuildFastStartFromSDPOffer sdpmsg f4efc5b8
679607mS Sip: c0a80196000003f8 22.1016.1 -1 SIPTrunk Endpoint(f1742e30) SIPDialog::FindConnectionParameters: found media proto <RTP/AVP>
679607mS Sip: c0a80196000003f8 22.1016.1 -1 SIPTrunk Endpoint(f1742e30) BuildFastStartFromSDPOffer: known_stream 1 media_type 0 stream_type 5 allow_stream 1
679608mS Sip: c0a80196000003f8 22.1016.1 -1 SIPTrunk Endpoint(f1742e30) SIPDialog::BuildFastStartFromAudioMediaSDPOffer reinvite 0 mRTP_PType 255
679608mS Sip: c0a80196000003f8 22.1016.1 -1 SIPTrunk Endpoint(f1742e30) HandleSDPContext: found_rfc2833 with payload 101
679608mS Sip: c0a80196000003f8 22.1016.1 -1 SIPTrunk Endpoint(f1742e30) SetRfc2833TxPayload: use RFC2833 for dtmf
679608mS Sip: c0a80196000003f8 22.1016.1 -1 SIPTrunk Endpoint(f1742e30) SetRfc2833TxPayload: payload 101 set_rx 1
679609mS Sip: c0a80196000003f8 22.1016.1 -1 SIPTrunk Endpoint(f1742e30) Process SIP request dialog f1742e30, method INVITE in state SIPDialog::INVITE_RCVD(9)
679610mS Sip: c0a80196000003f8 22.1016.1 -1 SIPTrunk Endpoint(f1742e30) UpdateClone mMesg f1733d18 smsg f4f6ca48
679610mS Sip: c0a80196000003f8 22.1016.1 -1 SIPTrunk Endpoint(f1742e30) CMSetup forwarded to call model owner_ep c0a80196000003f8 22.1016.1 -1 SIPTrunk Endpoint(f1744acc), dialog f1742e30 has sdp 1
679615mS Sip: c0a80196000003f8 22.1016.1 7 SIPTrunk Endpoint(f1744acc) received CMProceeding
679615mS Sip: c0a80196000003f8 22.1016.1 7 SIPTrunk Endpoint(f1742e30) SIPEndPoint: Received an CMProceeding State Transition to SIPDialog::INVITE_RCVD(9)
679622mS NAT: EPNatMediaHelper f1721754 for c0a80196000003f8 22.1016.1 7 SIPTrunk Endpoint created
679622mS NAT: EPNatMediaHelper for ep f1744acc c0a80196000003f8 22.1016.1 7 SIPTrunk Endpoint ReplaceRtpAndRtcpAddress fast start audio with 208.105.234.60:49152
679622mS Sip: c0a80196000003f8 22.1016.1 7 SIPTrunk Endpoint(f1744acc) received CMConnect
679622mS Sip: c0a80196000003f8 22.1016.1 7 SIPTrunk Endpoint(f1742e30) ExtractMedia from CMConnect
679623mS Sip: c0a80196000003f8 22.1016.1 7 SIPTrunk Endpoint(f1742e30) SetLocalRTPAddress to 208.105.234.60:49152
679623mS Sip: c0a80196000003f8 22.1016.1 7 SIPTrunk Endpoint(f1742e30) SIPEndPoint: Received an CMConnect State Transition to SIPDialog::INVITE_RCVD(9)
679623mS Sip: SIPDialog::ExtractResponseParamsFromViaHeader remote sent_by: 216.171.182.130:5060 trunk
679623mS Sip: SIPDialog::ExtractResponseParamsFromViaHeader remote sent by transport: SIP/2.0/UDP trunk
679623mS Sip: SIPTrunkEndpointDialogOwner::SetRemoteAddressForResponse from 216.171.182.130:5060 to 216.171.182.130:5060
679624mS Sip: c0a80196000003f8 22.1016.1 7 SIPTrunk Endpoint(f1742e30) InsertCallerIdHeader caller ID method <CallerIDNone> added_pai <F> added_ppi <F> added_div <F>
679624mS Sip: c0a80196000003f8 22.1016.1 7 SIPTrunk Endpoint(f1742e30) BuildSDPResponse: sdpmsg f17247c8 l_pOrgSdpMsg f4efc7d8 msg f1722240 full_list 0 local_fs_info f17212f0 (2) local_sec_info 0 (0) cs1k_emu 0
679624mS Sip: c0a80196000003f8 22.1016.1 7 SIPTrunk Endpoint(f1742e30) SetRfc2833TxPayload: payload 101 set_rx 1
679625mS Sip: c0a80196000003f8 22.1016.1 7 SIPTrunk Endpoint(f1742e30) UpdateSDPState SIPDialog::OFFER_RCVD(2) -> SIPDialog::COMPLETE(7)
679625mS Sip: c0a80196000003f8 22.1016.1 7 SIPTrunk Endpoint(f1742e30) SendSIPResponse: INVITE code 200 SENT TO 216.171.182.130 5060
679626mS SIP Call Tx: 22
SIP/2.0 200 OK
Via: SIP/2.0/UDP 216.171.182.130:5060;branch=z9hG4bK+cb91f9cc3ebfe6517a1acb8db86f9b9a1+sip+1+becfd743
From: "NORTHLAND" <sip:3154188919@172.16.100.60:5060>;tag=216.171.182.130+1+29e48238+dae42bfd;isup-oli=00
Call-ID: 0gQAAC8WAAACBAAALxYAAPn2jmz75KX/Plj/KkqdSxNLil50fYDFkbxtOvFye5Sw@216.171.182.130
CSeq: 1038422800 INVITE
Contact: <sip:3153560012@208.105.234.60:5060;transport=udp>
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,INFO,REFER,NOTIFY,UPDATE
Supported: timer
Server: IP Office 10.1.0.8.0 build 3
To: <sip:3153560012@208.105.234.60>;tag=ef98a117d2de62de
Content-Type: application/sdp
Content-Length: 207

v=0
o=UserA 890625129 2726414433 IN IP4 208.105.234.60
s=Session SDP
c=IN IP4 208.105.234.60
t=0 0
m=audio 49152 RTP/AVP 0 101
a=rtpmap:0 PCMU/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
679627mS Sip: c0a80196000003f8 22.1016.1 7 SIPTrunk Endpoint(f1742e30) SendSIPResponse clearCMFacilityTimer
679627mS Sip: c0a80196000003f8 22.1016.1 7 SIPTrunk Endpoint(f1742e30) UpdateSIPCallState SIPDialog::INVITE_RCVD(9) -> SIPDialog::INV_200_OK_SENT(12)
679627mS Sip: c0a80196000003f8 22.1016.1 7 SIPTrunk Endpoint(f1742e30) OnCmMessage end, session level 16, incoming_sdp_status[MEDIA_TYPE_AUDIO] 4 incoming_sdp_status[MEDIA_TYPE_DATA] 8 OutboundHoldState 0 InboundHoldState 0
679648mS Sip: Find End Point2 c0a80196000003f8 22.1016.1 7 SIPTrunk Endpoint (f1744acc) Sip CallId 0gQAAC8WAAACBAAALxYAAPn2jmz75KX/Plj/KkqdSxNLil50fYDFkbxtOvFye5Sw@216.171.182.130
679648mS SIP Call Rx: 22
ACK sip:3153560012@208.105.234.60:5060;transport=udp SIP/2.0
Via: SIP/2.0/UDP 216.171.182.130:5060;branch=z9hG4bK+d4434bdb52270e6a22a125e000e0bae81+sip+1+becfd74d
Call-ID: 0gQAAC8WAAACBAAALxYAAPn2jmz75KX/Plj/KkqdSxNLil50fYDFkbxtOvFye5Sw@216.171.182.130
From: "NORTHLAND" <sip:3154188919@172.16.100.60:5060>;tag=216.171.182.130+1+29e48238+dae42bfd;isup-oli=00
To: <sip:3153560012@208.105.234.60>;tag=ef98a117d2de62de
CSeq: 1038422800 ACK
Contact: <sip:7feba47486eb60e9dd5c7fe9de853a31@216.171.182.130:5060>;isup-oli=00
Content-Length: 0
Allow-Events: message-summary,refer,dialog,line-seize,presence,call-info,as-feature-event,calling-name,ua-profile
Max-Forwards: 69
Organization: MSW

679649mS Sip: c0a80196000003f8 22.1016.1 7 SIPTrunk Endpoint(f1742e30) Process SIP request dialog f1742e30, method ACK in state SIPDialog::INV_200_OK_SENT(12)
679649mS Sip: c0a80196000003f8 22.1016.1 7 SIPTrunk Endpoint(f1742e30) UpdateSIPCallState SIPDialog::INV_200_OK_SENT(12) -> SIPDialog::CALL_UP(16)
679649mS Sip: c0a80196000003f8 22.1016.1 7 SIPTrunk Endpoint(f1742e30) SetMediaNegotiatedReliably( 1 )
 
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So I found out there is a bug, possibly with 10.1 (which is what the customer is on). We can't upgrade until we get this SIP conversion done.

The bug,

I noticed that even though the Line Group ID is changed to "14" which is set to auto/auto/auto, in Monitor it was showing that the incoming call route was still set to "2110" which is set to 3153560012/3153560012/3153560012 in the URI.

To fix this, I had to either delete the 2110 URI entry or create two ICR for 3153560012 where one is set to Line Group ID 14 and the other set to 2110.

I guess this is a temp fix for this bug until we can upgrade the customer to 11.1.

 
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