IPO server 9.1 forward unconditional to external number

[Zandolee]

Hi guys,

Quick question, does any one know if there is a setting in server edition to stop users from forwarding their phone calls to their mobiles? Today, while showing a user how to use the feature button on their 9608 phone, the only options that were being given were, DIR and voicemail when trying to do a forward unconditional.
Did Avaya remove this feature? If so could you point me to a KB that says so?

Thanks

 

[janni78]

Under Telephony -> TUI for System and User you can select which options are available.

"Trying is the first step to failure..." - Homer

 

[Pepp77]

Inhibit off switch forward/transfer needs to be off.

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