Primary and Secondary and 2 IP500 expansion units.
Having a very strange issue and was hoping for some input. We have the Primary server set up to send out alarms to our monitoring system for our on call techs.
Recently our techs are getting alarms from the system but, when they log into system the alarms they are getting called out for are not showing up in system status or Monitor.
We did do and upgrade from 10.0 to 10.1 about 30 days ago to try to fix a Web Manager issue. Don't think this is related but, anything is possible.
Here is a brief log from our alarming system.. It looks like we have alarms for CPU utilization and License issues. I looked at the CPU utilization on web page and it looks fine. Customer isn't reporting any problems.
But none of these are showing up in system status or Monitor.
8/7/2018 5:06:14 AM n ipoServiceLicenseError 18 603046 Major ACT Avaya IP Endpoint License Exceeded: There are insufficient Avaya IP Endpoint licenses.,ipoServiceLicenseError,18,MAJ
8/7/2018 5:06:14 AM n ipoServiceLicenseError 33 603047 Major ACT Server Edition License Upgrade Exceeded: Insufficient Server Edition Upgrade licenses to run whole solution at same level as Primary.,ipoServiceLicenseError,33,MAJ
8/7/2018 5:06:14 AM n ipoServiceLicenseError 20 603045 Major ACT Server Edition License Exceeded: There are insufficient Server Edition licenses.,ipoServiceLicenseError,20,MAJ
8/7/2018 5:06:13 AM n ipoServiceLicenseFileInvalid 10 603043 Major ACT System not licensed for Select,ipoServiceLicenseFileInvalid,10,MAJ
8/7/2018 5:06:13 AM n ipoServiceLicenseError 21 603044 Major ACT No Valid Server Edition License: There is no valid Server Edition license present.,ipoServiceLicenseError,21,MAJ
8/7/2018 5:03:57 AM n ipoServiceCpuAlarm 2 603041 Major ACT Critical Alarm: Cpu exhausted.,ipoServiceCpuAlarm,2,MAJ
8/7/2018 5:03:20 AM y ipoServiceCpuAlarm 0 603040 Warning CLR Alarm Clear: Cpu utilization normal.,ipoServiceCpuAlarm,0,WAR
8/7/2018 5:01:45 AM n ipoServiceCpuAlarm 2 603039 Major ACT Critical Alarm: Cpu exhausted.,ipoServiceCpuAlarm,2,MAJ
8/7/2018 3:44:45 AM y ipoServiceMemoryAlarm 0 603011 Warning CLR Alarm Clear: Memory utilization normal.,ipoServiceMemoryAlarm,0,WAR
8/7/2018 3:44:05 AM y ipoServiceMemoryAlarm 0 603010 Warning CLR Alarm Clear: Memory utilization normal.,ipoServiceMemoryAlarm,0,WAR
8/7/2018 3:37:45 AM y ipoServiceCpuAlarm 0 603007 Warning CLR Alarm Clear: Cpu utilization normal.,ipoServiceCpuAlarm,0,WAR
8/7/2018 3:37:45 AM y ipoServiceMemoryAlarm 0 603008 Warning CLR Alarm Clear: Memory utilization normal.,ipoServiceMemoryAlarm,0,WAR
8/7/2018 3:37:25 AM n ipoServiceCpuAlarm 2 603006 Major ACT Critical Alarm: Cpu exhausted.,ipoServiceCpuAlarm,2,MAJ
8/7/2018 3:37:05 AM y ipoServiceMemoryAlarm 0 603005 Warning CLR Alarm Clear: Memory utilization normal.,ipoServiceMemoryAlarm,0,WAR
8/7/2018 2:25:55 AM y ipoServiceCpuAlarm 0 602974 Warning CLR Alarm Clear: Cpu utilization normal.,ipoServiceCpuAlarm,0,WAR
8/7/2018 2:25:25 AM n ipoServiceCpuAlarm 2 602971 Major ACT Critical Alarm: Cpu exhausted.,ipoServiceCpuAlarm,2,MAJ
8/6/2018 10:43:54 PM y ipoServiceCpuAlarm 0 602835 Warning CLR Alarm Clear: Cpu utilization normal.,ipoServiceCpuAlarm,0,WAR
8/6/2018 10:42:29 PM n ipoServiceCpuAlarm 2 602834 Major ACT Critical Alarm: Cpu exhausted.,ipoServiceCpuAlarm,2,MAJ
8/6/2018 2:00:13 AM y ipoServiceCpuAlarm 0 602493 Warning CLR Alarm Clear: Cpu utilization normal.,ipoServiceCpuAlarm,0,WAR
8/6/2018 1:59:41 AM y ipoServiceCpuAlarm 0 602492 Warning CLR Alarm Clear: Cpu utilization normal.,ipoServiceCpuAlarm,0,WAR
anyone see this before?
Having a very strange issue and was hoping for some input. We have the Primary server set up to send out alarms to our monitoring system for our on call techs.
Recently our techs are getting alarms from the system but, when they log into system the alarms they are getting called out for are not showing up in system status or Monitor.
We did do and upgrade from 10.0 to 10.1 about 30 days ago to try to fix a Web Manager issue. Don't think this is related but, anything is possible.
Here is a brief log from our alarming system.. It looks like we have alarms for CPU utilization and License issues. I looked at the CPU utilization on web page and it looks fine. Customer isn't reporting any problems.
But none of these are showing up in system status or Monitor.
8/7/2018 5:06:14 AM n ipoServiceLicenseError 18 603046 Major ACT Avaya IP Endpoint License Exceeded: There are insufficient Avaya IP Endpoint licenses.,ipoServiceLicenseError,18,MAJ
8/7/2018 5:06:14 AM n ipoServiceLicenseError 33 603047 Major ACT Server Edition License Upgrade Exceeded: Insufficient Server Edition Upgrade licenses to run whole solution at same level as Primary.,ipoServiceLicenseError,33,MAJ
8/7/2018 5:06:14 AM n ipoServiceLicenseError 20 603045 Major ACT Server Edition License Exceeded: There are insufficient Server Edition licenses.,ipoServiceLicenseError,20,MAJ
8/7/2018 5:06:13 AM n ipoServiceLicenseFileInvalid 10 603043 Major ACT System not licensed for Select,ipoServiceLicenseFileInvalid,10,MAJ
8/7/2018 5:06:13 AM n ipoServiceLicenseError 21 603044 Major ACT No Valid Server Edition License: There is no valid Server Edition license present.,ipoServiceLicenseError,21,MAJ
8/7/2018 5:03:57 AM n ipoServiceCpuAlarm 2 603041 Major ACT Critical Alarm: Cpu exhausted.,ipoServiceCpuAlarm,2,MAJ
8/7/2018 5:03:20 AM y ipoServiceCpuAlarm 0 603040 Warning CLR Alarm Clear: Cpu utilization normal.,ipoServiceCpuAlarm,0,WAR
8/7/2018 5:01:45 AM n ipoServiceCpuAlarm 2 603039 Major ACT Critical Alarm: Cpu exhausted.,ipoServiceCpuAlarm,2,MAJ
8/7/2018 3:44:45 AM y ipoServiceMemoryAlarm 0 603011 Warning CLR Alarm Clear: Memory utilization normal.,ipoServiceMemoryAlarm,0,WAR
8/7/2018 3:44:05 AM y ipoServiceMemoryAlarm 0 603010 Warning CLR Alarm Clear: Memory utilization normal.,ipoServiceMemoryAlarm,0,WAR
8/7/2018 3:37:45 AM y ipoServiceCpuAlarm 0 603007 Warning CLR Alarm Clear: Cpu utilization normal.,ipoServiceCpuAlarm,0,WAR
8/7/2018 3:37:45 AM y ipoServiceMemoryAlarm 0 603008 Warning CLR Alarm Clear: Memory utilization normal.,ipoServiceMemoryAlarm,0,WAR
8/7/2018 3:37:25 AM n ipoServiceCpuAlarm 2 603006 Major ACT Critical Alarm: Cpu exhausted.,ipoServiceCpuAlarm,2,MAJ
8/7/2018 3:37:05 AM y ipoServiceMemoryAlarm 0 603005 Warning CLR Alarm Clear: Memory utilization normal.,ipoServiceMemoryAlarm,0,WAR
8/7/2018 2:25:55 AM y ipoServiceCpuAlarm 0 602974 Warning CLR Alarm Clear: Cpu utilization normal.,ipoServiceCpuAlarm,0,WAR
8/7/2018 2:25:25 AM n ipoServiceCpuAlarm 2 602971 Major ACT Critical Alarm: Cpu exhausted.,ipoServiceCpuAlarm,2,MAJ
8/6/2018 10:43:54 PM y ipoServiceCpuAlarm 0 602835 Warning CLR Alarm Clear: Cpu utilization normal.,ipoServiceCpuAlarm,0,WAR
8/6/2018 10:42:29 PM n ipoServiceCpuAlarm 2 602834 Major ACT Critical Alarm: Cpu exhausted.,ipoServiceCpuAlarm,2,MAJ
8/6/2018 2:00:13 AM y ipoServiceCpuAlarm 0 602493 Warning CLR Alarm Clear: Cpu utilization normal.,ipoServiceCpuAlarm,0,WAR
8/6/2018 1:59:41 AM y ipoServiceCpuAlarm 0 602492 Warning CLR Alarm Clear: Cpu utilization normal.,ipoServiceCpuAlarm,0,WAR
anyone see this before?