IPO Routing with Variables and Static Route 1

[CrzyGK]

Hello,

I have a fairly simple question that I can't seem to get a firm answer on from my documentation or Google(ing) about. I am working on a project that I am pre-programming for (Don't yet have the system for actual testing) and I have encountered a bit of a problem. They have several large blocks of DID's that they are using (over 1200 in total) and most of the blocks can be handled by 1-5 variable-based routes (Number 123XXXX, Dest. #) but there are two blocks of about 200 DID's each that they are using for a mix of extensions and faxes and long story short, thanks to a rather annoying fax server that they bought from a different vendor some years ago, I have to make the extensions of the faxes the 7-digit DID of the fax... I am aware this is not a very good idea, but due to the particular situation, I haven't found a way around it yet.

The short of this is that in my routes, I can't cleanly use the same method of [Number: 9999XXX, Destination: #] but now I have to get a handful of each block of 200 to route like [Number: 9999XXX, Destination: 9999#]. I realize that I can make users for the fax DID's minus the first three digits, then forward to the actual user, but I would like to avoid that kind of work-around.

What this brings me to is to ask if I build the variable routes as [Number: 9999XXX, Destination: #] and at the same time define static routes for the handful of fax DID's [Number 9999123, Destination: 9999123] will either of these interfere with the other? Or will the variable route continue to work as expected with the exception of the static route?

 

[johannjoezzz12]

what do you mean? Is it ip route or your incoming call routes...

you could translate almost anything oon incoming call routes if that's what you're reffering to.

 

[CrzyGK]

Incoming Call Routes

 

[johannjoezzz12]

you could manipulate the incoming call routing on the PBX level to have calls go anywhere you desire within the PBX. The only constant for this call routing would be designated by the TELCO which is the DID dialed numbers 123XXX-199XXXX and/or 345XXX- whatever

 

[derfloh]

I would use an ICR 9999XXX with . as target. Then create a short code 9999XXX/Dial/9999N/<Fax line group>

 

[Westi]

To your question if you're variable route will still work: The system will prefer a higher match if it finds one. So if you have a route with the entire number it will use that rather than the 999xxxx route. So you should be ok with using the generic route and add what you need.

Joe W.

FHandw, ACSS (SME)


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