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IPO R11.1 - CID Error - Not Receiving Caller ID

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Zegs

IS-IT--Management
Apr 9, 2024
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In the monitor application, I'm getting an error: PRN: ATM4Uv2 DSP 0: FormatCidMessage - format error

The issue I'm having is getting caller ID from an ATA box, seems like when the caller ID name is longer, it doesn't read/pass through. It does work when the caller ID is shorter.

I've checked settings and have Loop Start ICLID and long CLI ticked. Locale is set. FSKBELL202 is selected in tones and is also the same setting on the ATA.

From an analog phone, the caller ID works, not from the ATA boxes.

Using Cisco ATA192, the peer name is displayed correctly, but does not display on the phones or the system. I do not get that error on the analog line.
 
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