MSLORIEANN
Vendor
R6.1
I am using only one Auto Attendant, the calls follow the programming, which is set for delay for 4 rings. The System answers after 4 rings but doesn't play the greeting - You get silence. If you press the selector codes it takes you where the system is programmed for and it sends you to ext 10 (as it should) if you do nothing. If I press 7841 from any phone it plays the message that is recorded.
Ideas?
I am using only one Auto Attendant, the calls follow the programming, which is set for delay for 4 rings. The System answers after 4 rings but doesn't play the greeting - You get silence. If you press the selector codes it takes you where the system is programmed for and it sends you to ext 10 (as it should) if you do nothing. If I press 7841 from any phone it plays the message that is recorded.
Ideas?