My reception ext. no. is 500 and I want to create a bottom to route all incoming calls to its voice mailbox.
So I can check the voice message in extension 500. Any suggestion?
Firstly how do the calls ring extension 500, hunt group or directly
1o they ring a hunt group and 500 is the only member..
The set up an Oos button —set oos - hunt group number
Calls will go to this hunt group mailbox
Set up a shortcode *99/ voicemail collect/ huntgroup :to call the huntgroup mailbox and you can put this on a button on extension 500.
Extension 500 presses this shortcode button and calls the mailbox.
2:If calls are going to 500 directly then set up a unconditional forward button
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