IPO 8.1 ICR Time Profile not activating 1

[vibe981]

Good Eveving all,

I have an issue where the time profile I applied to an incoming call route is not applying. I was curious if the "Defualt Value" can be replaced with the profile that I created? Or better yet any ideas why this profile is not applying?

Thank you for your assistance!

 

[tlpeter]

A good thing to remember is that the incoming call route is checked from the bottom to the top.
So if you need to check if it is a Sunday then put that on the bottom.
If then need to check if it is office hours then that one must be one higher.
So the default value is the last destination.


BAZINGA!

I'm not insane, my mother had me tested!