IPO 500

[buzzuser]

i have an incoming call route with a profile then the destination *01 sc so it route off switch to another location out off hours. is there another way round this?

basiclly i have set up a profile so when the office is closed all calls are routed to the other office,,,,

DDI goes to a user not a group

thanks...

 

[s700tve]

Is this route and profile working ok?
Regards s700tve

 

[buzzuser]

Not created a profile just have the customer dial *01 then the number they want to divert too

 

[PlatinumGuy]

Why do you want another way round this?

Your description doesnt seem very clear.

If you put a time profile on the incoming call route and specify a night service destination it will route to that destination when the profile is active ie night hours.

*01 is just a short code to turn forward unconditional on, you dont specify a number with that. To specify the forward number you need to use the *07*N# short code.

To be honest i do not understand what you are asking.

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