Hi,
I have a customer who wants to have two lines (main and back line to the her office)on one phone set(Avaya 5410).
I have set up a back line and put bridge app. on the main phone set. One problem (different from Definity that I used to) is that I cannot do it with out the actual set for the back line being plugged in. If it is not present, the incoming call goes directly to v/m. Is there way not to use the set for the back line?
Second question: is there a way to inform the customer that she has a v/m message on the back line phone? Light up a button on the main phone or something?
Thank you
zu56
I have a customer who wants to have two lines (main and back line to the her office)on one phone set(Avaya 5410).
I have set up a back line and put bridge app. on the main phone set. One problem (different from Definity that I used to) is that I cannot do it with out the actual set for the back line being plugged in. If it is not present, the incoming call goes directly to v/m. Is there way not to use the set for the back line?
Second question: is there a way to inform the customer that she has a v/m message on the back line phone? Light up a button on the main phone or something?
Thank you
zu56