Not sure about the cordless phone thing, I have a customer using a Plantronics CS50 and loves it. As for the Hardware VPN, if they don't want to setup a hardware VPN you HAVE to use the softphone, problem is it is a software that runs on the PC and then you have to get a USB headset or handset and then it is click click click to use the phone, some people don't like that. IF you HAVE to have a real phone and HAVE to not use a hardware VPN MCK makes a great Gateway solution for this. I actually think you HAVE to buy it from NEC as their gateway but you basically put the unit in, cross connect regular ports to the unit, then put one of thier modules in the bottom of a regular phone a it will work without a VPN as long as you open the ports on the router. The MCK Gateway solution is more money but it is a much more stable platform than the IPK's IP Phones. I ditto what dontworx said, Have Fun! I HATE the IPK IP phone solution.