Hi guys,
Trying to setup automatic 2 way call recording on an ipecs50a. Managed to get it up and running and automatically recording calls and sending recordings to emails. This is done on a phontage softphone, one thing we have noticed since enabling is that when you call the phontage extension internally there is one way transmission; the phontage extension cannot hear the extension that called it.....this only occurs after the privacy warning tone, which I also cannot switch off. Tried the settings in pgm 160 to turn off privacy warning tone and also FK 18 to turn off auto privacy tone???
Trying to setup automatic 2 way call recording on an ipecs50a. Managed to get it up and running and automatically recording calls and sending recordings to emails. This is done on a phontage softphone, one thing we have noticed since enabling is that when you call the phontage extension internally there is one way transmission; the phontage extension cannot hear the extension that called it.....this only occurs after the privacy warning tone, which I also cannot switch off. Tried the settings in pgm 160 to turn off privacy warning tone and also FK 18 to turn off auto privacy tone???