Ipecs UCP 100 Hot Desking

[Dave Senior]

has any one setup hotdesking on an ipecs system

Currently trying to do it , but when trying to logon to the hotdesk phone , just get "invalid"

Have checked ,
Pgm250 number of agent is set to 4
pgm227 , the station authorisation is correct

when the user picks up the hotdesk phone , they are prompted for station id and password , which they enter. as soon as the last digit of the auth code is enter , the phone displays "invalid".

 

[eddiebullman]

Hi

if you look in PGM 101 you should have in the logical column numbers with XXXX(H.D) next to them this will be your hotdesk agents they can't have a physical phone associated to there number

the phone that you are logging into phone be set to hotdesk in 111 / 23