Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

IPCC Desktop Agent

Status
Not open for further replies.
djstandridge

djstandridge

Technical User
Mar 30, 2010
46
US
We are running UCCX Premium 7.0 with 2 wall boards and agents using desktop agent. Both the reader boards and desktop agent app is showing all 0's. My vendor noticed that IPCC server was running Java 6 Update 17 and said we needed to be at Update 12. So we removed 17 and installed 12 and then rebooted the server. Well we still have no data any help would be greatly appreciated.
 
Sort by date Sort by votes
Looking at both of my IPCC servers i see the primary does not have Cisco Security Agent started but the secondary does. Should it be running on both servers?
 
Upvote 0 Downvote
Status
Not open for further replies.

Similar threads

BCU
  • Locked
  • Question
Cisco agent desktop freezes and disconnecting the call
Replies
2
Views
58
BCU
BCU
GrandmaBeth
  • Locked
  • Question
Cannot Open Cisco Agent Desktop UCCX 10.5
Replies
2
Views
73
ReallyRotten
ReallyRotten
FONEGUY
  • Locked
  • Question
Supervisor Desktop 10.6 - Agents Disappear and Reappear
Replies
8
Views
103
FONEGUY
FONEGUY
CaseFile
  • Locked
  • Question
UCCX fails to detect agent is busy on non-CCX line 1
Replies
2
Views
142
CaseFile
CaseFile
yasle
  • Locked
  • Question
agent call log
Replies
2
Views
40
gnrslash4life
gnrslash4life

Part and Inventory Search

Sponsor

Back
Top