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IP7ww-12TXH-B1 TEL(BK) Digital 12 Button Tel (Black) Garbled on speaker

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Bill C

Vendor
May 20, 2019
8
US
I'm new to installing the NEC SL2100. I have probably install a dozen systems so far. On all my installs when I'm on speaker the call is distorted and garbled, especially when I call vmail. If I press the mute button it sounds fine. Its on all my systems 1,5 or 2.0. Is there a known problem with these phones?
 
Check under the phone for a piece of film/tape covering the mic at the far right side. I have seen the phones shipped with a protective piece that needs to be removed. With it in place it creates a feedback and poor quality on the speakerphone.
 
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