Guys and Pros, please help....
I have setup VPN phones in the past with very good results using the old Kentrox routers, and very recently Watchguard.
We cannot get a 9608 vpn phone to work with a newer Sonicwall. We can get the tunnel up and phone then goes to the infamous "Discover". It sometimes will ask for extension, then after entering the extension, phone immediately goes to "Discover". It's like the 9608 does not properly "sit" on the local lan (it gets a local address but can't ping it either) . Phone did come online one time for about 12 hours, then never again.
Everything was triple-checked, IP routes, tried using with/without "Protected Nets" programmed, various Ike Phase 1 & phase 2 settings and much more.
We have 9608s setup in multiple locations running as H.323 without issue on the same Sonicwall hardware (pt-pt gateways).
I found three different sets of Avaya - Sonicwall docs and compared settings, all look right. One tech even mentioned her has hundreds of VPN phones connecting to Soninwall with issues.
What I am missing here? Do I need a VPN license? Our 9608-Watchguard is setup and does not require a VPN licenses. I thought the base IP500 comes with up to 4 free VPN licenses.
It's got to be something very simple, please chime in.
System is IP500v2 R9.1.12. VMpro, PRI & SIP trunks, 9508s, 9608s, etc. We do plan to upgrade to R10 or R11 in near future but customer needs a few remote VPN phones pronto due to this CoVid-19 crap.
I have setup VPN phones in the past with very good results using the old Kentrox routers, and very recently Watchguard.
We cannot get a 9608 vpn phone to work with a newer Sonicwall. We can get the tunnel up and phone then goes to the infamous "Discover". It sometimes will ask for extension, then after entering the extension, phone immediately goes to "Discover". It's like the 9608 does not properly "sit" on the local lan (it gets a local address but can't ping it either) . Phone did come online one time for about 12 hours, then never again.
Everything was triple-checked, IP routes, tried using with/without "Protected Nets" programmed, various Ike Phase 1 & phase 2 settings and much more.
We have 9608s setup in multiple locations running as H.323 without issue on the same Sonicwall hardware (pt-pt gateways).
I found three different sets of Avaya - Sonicwall docs and compared settings, all look right. One tech even mentioned her has hundreds of VPN phones connecting to Soninwall with issues.
What I am missing here? Do I need a VPN license? Our 9608-Watchguard is setup and does not require a VPN licenses. I thought the base IP500 comes with up to 4 free VPN licenses.
It's got to be something very simple, please chime in.
System is IP500v2 R9.1.12. VMpro, PRI & SIP trunks, 9508s, 9608s, etc. We do plan to upgrade to R10 or R11 in near future but customer needs a few remote VPN phones pronto due to this CoVid-19 crap.