Hello,
I have an IP406V2 and it has an ATM4 card with 4 analog lines plugged into it. I am having trouble accessing an outside line when there is another phone on an outside call. If my salesman is on the phone nobody else in the office can dial out. They can pickup the phone and get a dial tone but when they dial the number they get a loud busy signal and the call never makes it out of the phone system. Since we have 4 lines plugged in i would like it to automatically grab a free line when someone else is on the phone. Theoretically, we should be able to have 4 simultaneous outgoing calls going. Im not sure why the second outgoing caller is getting a busy signal and having trouble accessing 1 of the 3 other outside lines. Any help would be greatly appreciated.
I have an IP406V2 and it has an ATM4 card with 4 analog lines plugged into it. I am having trouble accessing an outside line when there is another phone on an outside call. If my salesman is on the phone nobody else in the office can dial out. They can pickup the phone and get a dial tone but when they dial the number they get a loud busy signal and the call never makes it out of the phone system. Since we have 4 lines plugged in i would like it to automatically grab a free line when someone else is on the phone. Theoretically, we should be able to have 4 simultaneous outgoing calls going. Im not sure why the second outgoing caller is getting a busy signal and having trouble accessing 1 of the 3 other outside lines. Any help would be greatly appreciated.