IP406v2 Can't make programming changes

[bigdog175]

I have a brand new IP406v2 out of the box I can bring up the conifg in manager but only if I change the broadcast to 192.168.42.1 I can not bring up monitor for this unit. When I try to change the programmin I get a TFTP error:
Access Denied!!!
Failed to send config...

Have also tried a different PC with same results.

Help.

 

[CarGoSki]

Reset it through the dte port.

 

[bigdog175]

I was able to get the Monitor working. There is an Alarm Log dump after Config Write Completed during the boot up sequence

ALARM: -1/-1/00-1 -1:-1:-1 <corrupt IDS> <<corrupt ES>> CRIT ???? addr=ffffffff d=-1 pc=ffffffff ffffffff ffffffff ffffffff ffffffff ffffffff

 

[bigdog175]

I have now reset connecting to the DTE port. Did the AT-X then the ip406u.bin loads from the tftp server, with the same end results.

 

[mattKnight]

what software level are you on?

If 3.1.xx have you been through the intermediate stages?

Take Care

Matt
If at first you don't succeed, skydiving is not for you.

 

[bigdog175]

I believe I have. I did the At-X command first loaded the 3.0(99) bin then the 3.1(56) bin from the IP406v2 folder.

 

[eltorodeoro]

i've found that the trash bin works best for situations like these.

 

[socalsteve]

have you tried uninstalling admin software from manager pc and reinstalling? also make manager pc static ip to ipoffice unit and directly plugged into ipoffice unit.

 

[bigdog175]

Yes I have uninstalled and reinstalled the manager software as well as a different pc. Could someone point me in the direction of resetting and reloading software. I've downloaded the DTE maintenance pdf are there any other detailed instructions?

 

[NuggiFirst]

You ONLY use AT-X if you have a unit that has red LED!

Your issue is propably related to a corrupt cfg. Use the AT-X2 and AT-X3 commands on the DTE, and NOT AT-X!

Tho unit will propably work afterwards.