IP Trunk Avaya vs Asterisk

[Samanody]

Hi all
I configured an IP trunk between Avaya S8720 (CM3.1) and Asterisk (Trixbox).
The inbound calls between them are working properly.
But when I need to do an outside call from Asterisk Extension through Avaya DIOD I get this denial event:
10:23:33 Calling party trunk-group 41 member 1 cid 0x2b7f (Trunk 41: H323 between Avaya and Asterisk)
10:23:33 Calling Number & Name 8193 Ranel
10:23:33 active trunk-group 41 member 1 cid 0x2b7f
10:23:33 dial 90554293908# route:ARS
10:23:33 term trunk-group 2 cid 0x2b7f (Trunk 2: DIOD)
10:23:33 tone-receiver 01B0105 cid 0x2b7f
10:23:33 G711MU ssff ps:20 rn:1/1 10.10.36.50:18618 10.10.5.253:2172
10:23:33 xoip: fax:Relay modemff ttyT 10.10.5.253:2172 uid:0x500b5
10:23:33 dial 90554293908# route:ARS
10:23:33 route-pattern 12 preference 1 cid 0x2b7f
10:23:33 seize trunk-group 2 member 8 cid 0x2b7f
10:23:33 denial event 1221: Protocol err unspecified D1=0x830029 D2=0xf6f10:23:33 idle trunk-group 41 member 1 cid 0x2b7f



10:27:34 Calling Number & Name 8193 Ranel
10:27:34 active trunk-group 41 member 1 cid 0x2c49
10:27:34 dial 98879607# route:HNPA|ARS
10:27:34 term trunk-group 2 cid 0x2c49
10:27:34 tone-receiver 01AXX01 cid 0x2c49
10:27:34 G711MU ssff ps:20 rn:1/1 10.10.36.50:19300 10.10.5.253:2196
10:27:34 xoip: fax:Relay modemff ttyT 10.10.5.253:2196 uid:0x500b5
10:27:34 dial 98879607# route:HNPA|ARS
10:27:34 route-pattern 11 preference 1 cid 0x2c49
10:27:34 seize trunk-group 2 member 6 cid 0x2c49
10:27:34 denial event 1221: Protocol err unspecified D1=0x830029 D2=0xf6f10:27:34 idle trunk-group 41 member 1 cid 0x2c49

Noting when I call the Asterisk Extension from outside through DID, its succeed also...

Need your help plz

Nabih Al Akoum

 

[dose]

Hey snoopy,

Could you try to configure your trunk 41 in page 2 if I remember (I'm not in the office) to use the "supplementary service protocol" with value "b" and let me know.

Regards.


CONSTANTIN Cyril
Telecom Expert
Engineer Avaya
France

 

[Gibsonic]

in your signaling group for your IP trunk? what do you have as your Far-end Domain? did you create a new ip network region for the trixbox link? what is the domain on your network region?

 

[Samanody]

Hey Dose
It's already as value "b"

Gibsonic:
all have same ip-network-region = 1

 

[letman2]

put a trace up on the tac of the asterisk trunk in avaya and see where it fails

 

[Gibsonic]

Snoopy,

I have seen this same thing with Freeswitch connecting back to Avaya for outbound calls. Using the IP of the Asterisk box as the domain name resolved it for us.

Check your SIP message logs to see if you are getting mis-matched domain data.

I suspect that since you are configed with everything in 1 network region that this is the problem. At worst, match the domain info in your asterisk to what you have configured in your network region 1. At best, config a separate network region per SIP domain.

 

[Samanody]

Gibsonic:
You configured SIP trunk between Avaya and Freeswitch? is it?

Sorry for late