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IP Telephony: Phone 7971G-GE failed reseting to factory defaults... an

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IS-IT--Management
Dec 18, 2006
11
ES
I was trying to reset device to factory configuration defaults, on boot i press # and then 123456789*0#. A Cisco logo screen appears with text "upgrading", and no starts. I have tryied to unplug and plug power again but nothing happens: cisco screen appears again and "upgrading" message.

Has the phone broken? how could i start the phone?

Thanks a lot
 
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