IP telephony Issue

[rami1984]

We have this problem in a site where we installed a BCM50 R2
All extensions are IP sets ( around 15). The problem is on a random base some telephony get disconnected and reconnect (especially when making costs). I find a new alarm on the BCM every 10 min. The alarms are related to: Packet loss, Jitter, Round Trip Delay and Listing R Factor.

Here are some examples of the alarms:

Alarm 50508
Round Trip Delay Violation Warning: 58ms, nearDN: 233, source IP: 172.31.5.233, source port: 51024, destination IP: 172.31.1.229, destination port: 5200, ct 18, eT D, nLR 0, dR 0, bD 0, bL 0, gD 0, gL 0, eSD 0, aNL 0, aSP 0, rTT 3850

Alarm 50502
Packet Loss Violation Warning: 2%, nearDN: 232, source IP: 172.31.5.227, source port: 51006, destination IP: 172.31.5.230, destination port: 51000, ct 18, eT D, nLR 662, dR 0, bD 668, bL 7280, gD 0, gL 60, eSD 30, aNL 0, aSP 0, rTT 614

All the sets or on partial DHCP and Flat Network.

 

[Dasheen]

Sounds like a bandwidth issue. Is the voice & data sharing the same network? Did u segment the network into 2 vlans? One for voice & one for data?