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IP softphones and McAfee

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notecher

IS-IT--Management
Apr 11, 2007
13
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US
We are using IP softphones in our outlying offices. Ever since we upgraded our McAfee the computers in these offices lock up whenever they logon to the IP phone. Coincidence?? I don't know.....Anyone have this problem or have some insight?
 
Check the virus scanning frequency...

Virus Scans of IP Softphone event logs and contacts database files may cause
voice quality issues in Road Warrior (Voice over IP) mode. Turn off, on access
scanning of IP Softphone files and put the application in the Safe list for you virus
scan.
 
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