IP Small Office Edition

[PaulineNeedsHelp]

Hello there,

I have a Avaya Ip Small Office Edition, and I changed an IP address setting and rebooted it. All that happens now is the system reboots in a loop, I have tried connecting through the dte port and using the hyper termianl program and tapping esc on first powering up the system, but It still just keeps booting I get the message Generic Exception Called TLB Data Error FF64 5954 displaying.

Is there any way I can stop it doing this?

I appreciate any help to point me in the right direction.

 

[TomMills]

So you tried these steps?

http://www.tek-tips.com/faqs.cfm?fid=6158

http://www.twitter.com/Millsano85

See what my brain does when it's not thinking about phones.

 

[tlpeter]

He bought it from ebay and tried it on the avaya users forum
I told him to find a business partner but my post is deleted there so i am not going to burn my fingers over here




ACS - Implement IP Office
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[PaulineNeedsHelp]

Hi,

Yes I have followed these steps but all I get is that generic error displaying through the hyperterminal program, in constamtly reboots.

I'm wondering if it's had it.

thanks for the reply.

 

[PaulineNeedsHelp]

Not sure what the second reply is all about? He bought it on ebay?

 

[Bas1234]

Try to pull out the CF card/EVM card if that won't work, then it's broken and you'll need to sent it to your BP

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
___________________________________________

 

[tlpeter]

Perhaps i am wrong then but i doubt that but i can not find it back anymore
If i am then i am sorry for it




ACS - Implement IP Office
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[TouchToneTommy]

tlpeter - you have confused "northgate"

http://www.aucommunity.com/showthread.php?t=22438

with "rossrdz"

http://www.aucommunity.com/showthread.php?t=22433

 

[tlpeter]

Thanks Tommy
So i am sorry for blaming you for something that is not true




ACS - Implement IP Office
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[Westi]

I bought mine on e-bay with the same symptoms now I have it at home working well
PaulineNeedsHelp
You need to do the DTE port reset, it took me quite some time and several attempts to get mine working again and this was not my first one I did it. Follow the steps and repeat them if you first don't succeed.

Joe W.

FHandw., ACS

I don't suffer from insanity
I enjoy every moment of it

 

[PaulineNeedsHelp]

Thanks for the help,

I have tried all the tek tips, for some reason I get no response from the ipo on pressing the escape key just the error message cycling through the program, unfortunately mine doesn't have a card installed to remove so I think I mayt have to buy a new one as I'm totally stumped.

Thankyou

 

[jco9715]

One other thing to try is to remove the battery from the board for 24 hours. Depending on which SOE you have you might need to remove a riser board which is place on the 4T+4A+8DS units. Remove the four screws holding the case together there are two on either side. If you need to remove a riser board i suggest making sure you are grounded. Remember dont try to ground your chassis the SOE's are plastic. There are 2 screws holding the riser board in place towards the front of the the unit. Remove these and gently pull striaght up on the board. If the ports are facing towards you the battery will be in the bottem left. It is a yellow block. very gently pry this up from either side. Do not damage your board. let this sit for 24 hours. put back together and restart you DTE process. Make sure your bootp entry is created and has the correct default address in it for a SOE.

John Avaya ACA

 

[Westi]

or send it to me I will try and so would probably half the guys here

Joe W.

FHandw., ACS

I don't suffer from insanity
I enjoy every moment of it

 

[tlpeter]

If you somehow can double the flash memory by stacking it maybe 5.0 will on it




ACS - Implement IP Office
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[PaulineNeedsHelp]

Hello,

Thanks again, tried removing the battery left over the wkend, but unfortunately this hasn't fixed the problem.

I've since bought a chesp pbx system to replace it.

Thanks
For all your help.

 

[Westi]

Still would try myself to get it back to life
but sometimes those boxes are just evil and dead. They make an ugly paperweight on the desk though so hang it on the wall instead

Joe W.

FHandw., ACS

I don't suffer from insanity
I enjoy every moment of it