IP Polycom 600 not working

[bc1717]

Ip Office release 6.0 Polycom IP 6000 not working. Below is the system monitor log. Any ideas would be helpful.


4655710mS RES: Thu 30/12/2010 07:28:29 FreeMem=63443172(1) CMMsg=5 (7) Buff=200 960 999 7423 5 Links=21120
4655711mS RES2: IP 500 V2 6.0(8) Tasks=43 RTEngine=0 CMRTEngine=0 ExRTEngine=0 Timer=120 Poll=0 Ready=0 CMReady=0 CMQueue=0 VPNNQueue=0 Monitor=1 ASC=1 SYS=MNTD OPT=UMNT
4665078mS SIP Rx: UDP 192.168.16.200:5060 -> 192.168.16.1:5060
REGISTER sip:192.168.16.1:5060 SIP/2.0
Via: SIP/2.0/UDP 192.168.16.200;branch=z9hG4bK32358a5e150D3931
From: "C1Polycom" <sip:7345@192.168.16.1>;tag=9A5BA6E5-A5DA0ABC
To: <sip:7345@192.168.16.1>
CSeq: 1 REGISTER
Call-ID: d3276a58-daaa6a03-13434da2@192.168.16.200
Contact: <sip:7345@192.168.16.200>;methods="INVITE, ACK, BYE, CANCEL, OPTIONS, INFO, MESSAGE, SUBSCRIBE, NOTIFY, PRACK, UPDATE, REFER"
User-Agent: PolycomSoundStationIP-SPIP_6000-UA/3.0.4.0061
Max-Forwards: 70
Expires: 3600
Content-Length: 0

4665082mS SIP Tx: UDP 192.168.16.1:5060 -> 192.168.16.200:5060
SIP/2.0 401 Unauthorized
Via: SIP/2.0/UDP 192.168.16.200;branch=z9hG4bK32358a5e150D3931
From: "C1Polycom" <sip:7345@192.168.16.1>;tag=9A5BA6E5-A5DA0ABC
To: <sip:7345@192.168.16.1>;tag=348f4cb31bbe87e5
Call-ID: d3276a58-daaa6a03-13434da2@192.168.16.200
CSeq: 1 REGISTER
User-Agent: IP Office 6.0 (8)
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY, INFO, SUBSCRIBE, REGISTER, PUBLISH

http://WWW-Authenticate:

Digest nonce="f5d8d9c7e896e91acfe9",realm="ipoffice",algorithm=MD5
Supported: timer
Content-Length: 0

4665089mS SIP Rx: UDP 192.168.16.200:5060 -> 192.168.16.1:5060
REGISTER sip:192.168.16.1:5060 SIP/2.0
Via: SIP/2.0/UDP 192.168.16.200;branch=z9hG4bKa6879c5795060C26
From: "C1Polycom" <sip:7345@192.168.16.1>;tag=9A5BA6E5-A5DA0ABC
To: <sip:7345@192.168.16.1>
CSeq: 2 REGISTER
Call-ID: d3276a58-daaa6a03-13434da2@192.168.16.200
Contact: <sip:7345@192.168.16.200>;methods="INVITE, ACK, BYE, CANCEL, OPTIONS, INFO, MESSAGE, SUBSCRIBE, NOTIFY, PRACK, UPDATE, REFER"
User-Agent: PolycomSoundStationIP-SPIP_6000-UA/3.0.4.0061
Authorization: Digest username="", realm="ipoffice", nonce="f5d8d9c7e896e91acfe9", uri="sip:192.168.16.1:5060", response="4d490a3e0bd7fa0695b6628d0f308b36", algorithm=MD5
Max-Forwards: 70
Expires: 3600
Content-Length: 0

4665093mS SIP Tx: UDP 192.168.16.1:5060 -> 192.168.16.200:5060
SIP/2.0 403 Forbidden
Via: SIP/2.0/UDP 192.168.16.200;branch=z9hG4bKa6879c5795060C26
From: "C1Polycom" <sip:7345@192.168.16.1>;tag=9A5BA6E5-A5DA0ABC
To: <sip:7345@192.168.16.1>;tag=3c8314db9a367dec
Call-ID: d3276a58-daaa6a03-13434da2@192.168.16.200
CSeq: 2 REGISTER
User-Agent: IP Office 6.0 (8)
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY, INFO, SUBSCRIBE, REGISTER, PUBLISH
Supported: timer
Content-Length: 0

 

[tlpeter]

The best idea is to use the document that Avaya made for this conference phone.

https://devconnect.avaya.com/public/download/dyn/Polycom-SS-IPO.pdf

When you pay peanuts, you get monkeys!

honey, i fried the IP Office !!!

Sarcasm, it's only one of the services I offer.

 

[jamie77]

I;ve put a few IP6000 polycom phones in the past. most went somooth but one or two were a pain. Al settings correct, just wouldn't work!!! Various reboots and putting settings in and out got them working eventually!!!!

Remeber, then password the polycom is looking for is the login code in Manager

Jamie Green

Football is not a matter of life and death-It is far more important!!!!