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IP Phones 3

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bfuller83

bfuller83

Programmer
May 15, 2007
102
US
So I have an option 61 with I believe all the proper components to have 8 IP sets based on the info below:


REQ iss

VERSION 2521
RELEASE 4
ISSUE 00 T +
IDLE_SET_DISPLAY NORTEL

slt
ANALOGUE TELEPHONES 416 LEFT 256 USED 160
CLASS TELEPHONES 0 LEFT 0 USED 0
DIGITAL TELEPHONES 848 LEFT 437 USED 411
DECT USERS 0 LEFT 0 USED 0
IP USERS 8 LEFT 8 USED 0
BASIC IP USERS 0 LEFT 0 USED 0
DECT VISITOR USERS 0 LEFT 0 USED 0
ACD AGENTS 20 LEFT 20 USED 0

PCA 0 LEFT 0 USED 0
ITG ISDN TRUNKS 0 LEFT 0 USED 0
H.323 ACCESS PORTS 0 LEFT 0 USED 0
AST 1 LEFT 1 USED 0
RAN CON 0 LEFT 0 USED 0
MUS CON 0 LEFT 0 USED 0

TNS 32760 LEFT 31912 USED 848
ACDN 24000 LEFT 23821 USED 179
AML 16 LEFT 14 USED 2
IDLE_SET_DISPLAY NORTEL
LTID 32760 LEFT 32760 USED 0
RAN RTE 512 LEFT 512 USED 0
ATTENDANT CONSOLES 32760 LEFT 32759 USED 1
BRI DSL 10000 LEFT 10000 USED 0
DATA PORTS 32760 LEFT 32760 USED 0
PHANTOM PORTS 32760 LEFT 32757 USED 3
SIP ACCESS PORTS 0 LEFT 0 USED 0
TRADITIONAL TRUNKS 32760 LEFT 32523 USED 237
DCH 255 LEFT 245 USED 10

What IP phones are compatible with this system and how do I program the phantom tn's? It seems that the phantom tn's usually start at 64 but when I try and add one it gives me an invalid tn error. Thanks in advance for any help!

Bradley A. Fuller
Manager, Network Infrastructure
Kellogg Community College
 
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It will do as IP phones use a Virtual supl(TN) which it probably bombs you out at type. pretty much all Nortel Ip sets will work you may find that you just have to set the odd one up a bit differently. However looking at you SLT you dont appear to have any other IP based services licensed, so I would question wether you had a sig server & a node configured to support any IP sets. If your not sure if you have a sig ser try:

LD 117, stat ss or stat serv

If it doesnt return any info on the servers & provide you a node ID its safe to say you dont have the kit to do the job.

Remember if it doesn't work hit it harder

Scott UK
 
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I think I am fully set based on the info below: What TN range should I be using to build a set? I thought I read somewhere that is should be 64 0 0 0 for the first one. I try and do a new i2004 with that tn and no dice I get an error:

SCH5786
Superloop does not exist.
and
SCH0120
Wrong number of input fields for prompt TN.

=> stat ss

NODE HOSTNAME ELANIP LDR SRV APPS PBXLINK PBXLINK PBXLINK CONNECTID
ID STATE DATE TIME
3 KCCSIG 172.22.45.7 YES SS LTPS LINK UP 15/04/2012 18:42:55 80996a0
Sets: [reg - 00000] [busy - 00000]


=> stat serv

NODE HOSTNAME ELANIP LDR SRV APPS PBXLINK PBXLINK PBXLINK CONNECTID
ID STATE DATE TIME
3 KCCVGMC 172.22.45.10 NO SMC LTPS LINK UP 15/04/2012 18:42:53 8099780
Sets: [reg - 00000] [busy - 00000]
VGWs: [reg - 00008] [busy - 00000]

3 KCCSIG 172.22.45.7 YES SS LTPS LINK UP 15/04/2012 18:42:55 80996a0
Sets: [reg - 00000] [busy - 00000]

Thanks!

Bradley A. Fuller
Manager, Network Infrastructure
Kellogg Community College
 
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LD 22
prt
CEQU

this will give you your superloops including phantoms and virtuals
 
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I guess I am not sure what I should be looking for below...Thanks for your help

TYPE cequ

CEQU
MPED 8D
TERM
REMO
TERD 018
REMD
TERQ 019
REMQ
SUPL 004 020 N100
SUPC
SUPF
XCT 000 016
TDS * 000 * 016
CONF * 001 * 017
MFSD * 000 * 016

DLOP NUM DCH FRM TMDI LCMT YALM TRSH
PRI 008 24 ESF NO B8S FDL 00
009 24 ESF NO B8S FDL 00
010 24 ESF NO B8S FDL 00
011 24 ESF NO B8S FDL 00
014 06 ESF NO B8S FDL 00
015 24 ESF NO B8S FDL 00
024 24 ESF NO B8S FDL 00
025 23 ESF NO B8S FDL 00
026 24 ESF NO B8S FDL 00
027 24 ESF NO B8S FDL 00
MISP 002
EXT0 3PE
CNI 012 000 000
EXT1 3PE
CNI 012 000 000
MCFN S0B0 S0B1 S1B0 S1B1 S2B0 S2B1 S3B0 S3B1 FLSH TOTL
016 016 016 016 000 000 000 000 64 128

REQ

Bradley A. Fuller
Manager, Network Infrastructure
Kellogg Community College
 
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So it looks as if they started building phantoms at 100...There is 100 0 1 0 - 100 0 1 2 built already...I can start building at 100 0 1 3 without any problem I am guessing?

Bradley A. Fuller
Manager, Network Infrastructure
Kellogg Community College
 
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I guess I should have just attemped this before my last post so now when I attempt to do a:

NEW
i2004
TN 100 0 0 3

I get:

SCH6391
Only PBX TNs can be configured on a phantom loop using Overlay 10.

Suggestions? Thanks again!

Bradley A. Fuller
Manager, Network Infrastructure
Kellogg Community College
 
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Yes the 3 phantom tn's that are built are all 3 type 500's.

The SUPL PRT is below:

REQ prt
TYPE supl
SUPL

SUPL SUPT SLOT XPEC0 XPEC1

004 STD LEFT 03 0 3 01 0 3
020 STD LEFT 04 0 3 02 0 3
100 ---- ---- PHANTOM -- - -

REQ

Bradley A. Fuller
Manager, Network Infrastructure
Kellogg Community College
 
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You need a Virtual SUPL defined:

CEQU
MPED 8D
SUPL 000 004 008 012
016 032 036 040
044 048 064 068
072 P096 V100


SUPL SUPT SLOT XPEC0 XPEC1

000 STD LEFT 01 0 1 -- - -
004 STD LEFT 02 0 1 -- - -
008 STD LEFT 03 0 1 -- - -
012 STD LEFT 04 0 1 -- - -
016 STD LEFT 05 0 1 -- - -
032 STD LEFT 06 0 3 -- - -
036 STD LEFT 07 0 3 -- - -
040 STD LEFT 08 0 3 -- - -
044 STD LEFT 10 0 3 -- - -
048 STD LEFT 09 0 3 -- - -
064 STD LEFT 11 0 3 -- - -
068 STD LEFT 12 0 3 -- - -
072 STD LEFT 13 0 3 -- - -
096 ---- ---- PHANTOM -- - -
100 VIRTUAL CARDS 65 - 68 85 - 88

Are you sure you have a Signalling Server, Media Card or ITG Line card installed to support IP Phones? As just configuring an IP Phone will not in itself give you a working IP Phone.
 
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So if I do this:

ld 97
REQ chg
TYPE supl
SUPL V96
TN's would start at 61-0, 62-0, 63-0, 64-0

Then I could start creating IP sets at 61 0 0 0?

I understand I need the proper equiptment to make the IP phone work and I believe based on the earlier "stat ss" and "stat serv" that I do have the proper equiptment? Thanks again!

Bradley A. Fuller
Manager, Network Infrastructure
Kellogg Community College
 
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I just walked over to the switch rm and I do have a:

NTDU27AA

Googling the number I see that it is the signaling server.

Bradley A. Fuller
Manager, Network Infrastructure
Kellogg Community College
 
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So I have successfully added the virtual supl of 96 and successfully (nearest I can tell) added an i2004 set to tn 96 0 0 0. Now I am trying to get the phone to connect to the pbx and it keeps failing to connect to the server and restarting. I put the ip address of the sig server in for s1 and I have a feeling that is incorrect. I have the ip address of the vgmc device as listed below:

NODE HOSTNAME ELANIP LDR SRV APPS PBXLINK PBXLINK PBXLINK CONNECTID
ID STATE DATE TIME
3 KCCVGMC 172.22.45.10 NO SMC LTPS LINK UP 15/04/2012 18:42:53 8099780
Sets: [reg - 00000] [busy - 00000]
VGWs: [reg - 00008] [busy - 00000]

3 KCCSIG 172.22.45.7 YES SS LTPS LINK UP 15/04/2012 18:42:55 80996a0
Sets: [reg - 00000] [busy - 00000]

Is the VGMC what I should be inputing for the s1 entry in the phone?

Bradley A. Fuller
Manager, Network Infrastructure
Kellogg Community College
 
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Go to support.avaya.com. Click on "Products". Enter "Communication Server 1000M" in the "Enter Product Name" box, then choose "4.0.x" in the realease pull-down box. Click on "View All" under the "USER GUIDES & TOP DOCUMENTS" category. Download a copy of both the "IP Line: Description, Installation, and Operation" and "IP Phones: Description, Installation, and Operation" NTP. Review those documents.
 
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You need to enter the Node IP Address against S1 this is'nt the Sig server IP Address, its like a Virtual IP address for IP Phones to register to. The theory is that if the SIg Server fails A Media Card tkes over, but still using the Node IP address.
 
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Thanks to everyone’s reply’s (and a maintenance call to ATT [bigsmile]) I was able to get this working. Something had failed on the VGMC card and it wasn't communicating even the thought the PBX was able to ping the VGMC card nothing on the network could ping either interface. I while att was here troubleshooting that I managed to figure out how to login to element manager and the tech showed me where the node number and address was. All we end up doing is resetting the VGMC and the phone started registering no problem. Thanks again everyone! As always I couldn't do half of what I do with this PBX without tek-tips!

Bradley A. Fuller
Manager, Network Infrastructure
Kellogg Community College
 
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