Occasionally I get maybe 4 or 5 phones that drop off the network (5224's) out of around 40. The screen goes blank and flashes and removing the network cable, re-inserting resolves the issue. The phones get their power from a cisco 3570. What could be causing this? I can't see anything on the mitel 3300 logs. Could it be a power surge or similar, how would I check? Thanks
Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations Chris Miller on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
IP Phones Losing connectivity - 3300
- Thread starter melfineo
- Start date
I have had a customer using catalyst 6xxx series switches and user reporting a similar problem. I have had a few users report thier phones "Winking out" or going dead on them. First troubleshooting step I treid was moving the phone to a different port. it seemed to keep the user quiet for now. As a first step though, move the phones to a different switchport and see if the issue still occurs.
- Status
Similar threads
- Locked
- Question
- Locked
- Question