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IP Phone won't register

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azrael2000

Technical User
Jun 10, 2008
982
CA
Hi there.

I have a customer saying that an IP phone won't register.

When I go to look at the licenses, in System -> Keycodes, I see

ACTIVE IP Telephony client 6... which from what I know means they are licensed for 6 IP Phones.

When I go to Resources -> Telephony Resources -> IP Sets I count 6 used sets with 1 offline. Does the offline one use a license as well? Do I have to deregister this set for a new one to come online?

Regards
 
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