IP Phone(s) Out of Service

[jessicawalker]

My Ip phones will no longer connect to the shoretel server.

under the Site in Shoreware Director it says
IP Phone(s) Out of Service

under each phone it says
Out of Service (Operational)

I can ping all the phones so i know they are on the network.

thoughts?

 

[jmitchell1980]

Enough licenses? Make sure on the switches you have capacity and that the system is in license compliance.

 

[jessicawalker]

It turns out that the shoretel switch running the ip phones was offline, I pointed it to a new switch and everything works.

Thanks for the reply