IP Phone 5601

[danhole]

Please can someone help me i'm trying to setup an AVAYA 5601 IP.

This is an IP Hardphone but it doesnt have a display, so you cant see what it is doing.

i understand that you can only put it on a DHCP so i have configured it as a resivation in the DHCP scope.

The phone is requesting TFTP as you can see below.

04 September 2006 15:35:11 : Received BOOTP request for 000802cfcd4e, 62.105.167.129:68, unable to process
04 September 2006 15:35:19 : Received BOOTP request for 00096e07e979, 0.0.0.0:68, unable to process

It nover getts it's ip address though
and doesnt work.

Please help

 

[tlpeter]

thisi s in a document :

3a. DHCP Address Installation
• Having connected the phone (see 2. Phone Connection), DHCP and timer are displayed.
• On 4601 and 5601 phones, initially all lamps will be on as the phone initializes. All lamps
on (with the button a lamp flashing) indicates attempting DHCP.
• After a few seconds, DHCP negotiation should be completed. If the timer reaches more than 60
seconds, it could indicate an error in either the network or DHCP operation.
• The phone requests the 46xxupgrade.scr file from the TFTP server (Manager). This should be
visible in the Manager's TFTP Log and on the phone's display.
• On 4601 and 5601 phones, all lamps will be on with both the button a and button b lamps
flashing whilst TFTP is attempted and occurring.
• The phone now requests additional files according to the instructions it found in the
46xxupgrade.scr file. The phone will go through a cycle of requesting files, loading files and then
transferring the files into its flash memory.
• Following file loading, the phone displays Ext. =. See 4. Phone Registration.

4. Phone Registration
The following will also occur following any power loss to the phone:
1. Following file loading, Ext. = is displayed. Enter the extension number you want applied to the
phone and press #.
• On 4601 and 5601 phones, this stage is indicated by the lamp at the top of the phone and
on the MESSAGES button flashing 0.5 seconds on/off.
• If not using auto-create extension, the extension number selected must be a preconfigured
VoIP extension. See Manually Creating Extensions.
• If the phone has been previously installed and has not been reset, it will display the
extension number that it last used.
• Wrong Set Type is displayed if you try to use the extension number of an existing non-IP
extension.
2. The phone displays Password =.
• If using auto-create extension for a new extension, just enter any number and press #.
Any digits entered for a password here are not validated or stored.
• If not using auto-create extension for a new extension, enter the user's Login Code set in
the IP Office Manager.
• During subsequent phone restarts, even though the password is requested, it will only be
validated if the phone's extension number is changed.
On display phones, the phone displays the time, date and then its extension number.
3. Test that you can make and receive calls at the extension.

 

[danhole]

I have read the above and tried all this but to no avail

 

[intrigrant]

Make a DHCP reservation based on the MAC Adress and do the DHCP option stuff, if he phones are ok they should work.
Use a network sniffer if you want to know what is going on.