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IP Phone 1230 with BCM 400

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warshawa

MIS
Aug 30, 2008
5
I am trying to connect a 1230 IP phone to a BCM 400 system but am missing something. I have manually configured the phone with a static IP address and set the S1 to the BCM 400 system using port 7000. I left the action code as the default value 1 and left the prov as 0.0.0.0 as well. The phone boots up and says it is trying to connect to the server but never does. I am able to successfully use the software i2050 application; these are the first IP phones being used. Is there a setting on the BCM server that I must make or something else I need to set on the phone so the handshake and initialization can occur? The BCM is running v4. The phone and server are in different subnets but have full connectivity (I can ping using a computer on the same subnet.) The subnets are in the same building so there are no firewalls involved and thus no port blocking.

I appreciate your assistance with this matter.

-Adam
 
12-- range phones are not compatible with bcm 3.0 to 3.7 systems.
1100 range ok if you have the latest patches.

1200 work on bcm50 rel 3
 
I don't think the 1200 series phones are compatible with bcm 400. Only bcm50 release 3.
 
Snowman, I am running a BCM 400 v4.0.2.03a. You mention 3.0-3.7, is 4.0.2.03a compatible with the 1230 IP phone series?
 
Thanks. At least now I know I am not crazy for being unable to make the phone and server speak to each other.
 
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