IP Phone 1120E & Dratek VPN

[Barney99]

I have a BCM 50 that will be located in 1 city. I have 2 DRATEK VPN's setup. Dratek actually did the setup and I can connect from 1 network 1 another. But my IP phone will not work.

The BCM is 192.168.1.250
The IP Phone is 192.168.2.246

Dratek said to make the VPN work correctly I needed to have 2 different networks that connect with the VPN. So the local is .1 and the remote is .2

I can ping the router and the phone/bcm from the routers, but the phone keeps coming up with host unreachable. I tried changing the phone to DHCP, and now I am locked out with DHCP server unreachable and can not get back in to configuration to change the phone back to the .2.246.

Anyone have any suggestions? I know this will work because I have seen others do it. Any help would be GREATLY appreciated.

Barney

 

[SupportDude]

What type of phone?
How are you trying to access configuration?

-SD-

http://www.mysupportguy.net

 

[Barney99]

The phone is an 1120E. I tried the 4 keys from left to right when I get the DARK Nortel screen. I also tried hitting the services button over and over.

Neither work.

 

[gberger]

To access configuration it's not when you get the DARK Nortel screen, it's when you have "nortel" in small letters showing on the display right after the chime.

 

[Dasheen]

u can also hit the services button twice to get into IP set config

 

[Barney99]

All fixed. Thanks for all the help. Turned out to be a DNS issue with Roadrunner.

Barney