Hello,
This isn't my first VM Pro installation by a long shot, but it is the first time I've used one of these Unified Communications Modules, so perhaps there is something I've missed.
Internally, voicemail works fine, and a shortcode created to call the auto attendant works as well. However, with an n the system status I see the call being routed to the autoattendant, but on the caller side I either get dead air or perpetual ringing.
The auto attendant is named NightService, and in incoming call routes, I have VM:NightService.
Software version is 9.0.300.941.
Thanks,
Will
This isn't my first VM Pro installation by a long shot, but it is the first time I've used one of these Unified Communications Modules, so perhaps there is something I've missed.
Internally, voicemail works fine, and a shortcode created to call the auto attendant works as well. However, with an n the system status I see the call being routed to the autoattendant, but on the caller side I either get dead air or perpetual ringing.
The auto attendant is named NightService, and in incoming call routes, I have VM:NightService.
Software version is 9.0.300.941.
Thanks,
Will