Ip office with pri

[SIRMcD]

So I have an ip office that has been running fine with pri type dms100
The customer has a new provider and wants to run NI2
I tested it today and I couldn't dial 10 digits.
After 9 digits it returned incompatible. What am I missing?
I'm only changing the pri from dms 100 to NI2
Thanks in advance,

 

[TouchToneTommy]

Look at your short codes and ARS table.