IP Office VPNRemote Phone.

[RothkoConsulting]

Dear All,

I am currently working towards my third ulcer by trying to get a remote VPN Phone to work.

I have:

IP Office 500 Version 1
IP Office Manager 5.0 (20)
Avaya 4620IP phone
ASA 5510

I would not be so ashamed if I could get further than uploading the 252 VPN software to the phone. I have all the files required, SCR TXT etc, in the TFTP directory.

The problem I have is that I need to force the Application code to be downloaded as it is not detected automatically by the SCR files. The file TFTPs fine, but it is not written to flash and ignored. This leads me to think I need a 4620SW.

Any help would be appreciated as Pepto-Bismol is no help at all...

Thanks,

Phil

 

[CarGoSki]

Sounds like you're on to something.

Key components are:

1. IP Office VPNremote Phone Firmware
This firmware is provided on the IP Office Administrator Applications CD for IP Office 4.1 and higher. IP Office VPNremote firmware is provided for the 4610SW, 4621SW, 5610SW and 5621SW phones only. Other VPNremote phones are not supported.

2. TFTP Server
During installation a TFTP server is required to load the firmware onto the phones. The same TFTP server as being used for internal IP phone extensions can be used.

3. IP Office VPNremote Phone Licenses
The operation of VPNremote phones with IP Office is licensed using VPN IP Extension licenses entered into the IP Office's configuration. The licenses control the number of VPNremote phones supported by the IP Office.

4. VPN Security Gateway
VPNremote phones uses VPN protocols not directly supported by the IPSec VPN tunnels that can be provided by IP Office control units. Therefore the VPN tunnel from the VPNremote phones must end at a compatible VPN gateway device. The device being used must support one of the following methods:

• Avaya Gateways
Avaya security gateway devices (SG and VSU) use an Avaya proprietary protocol called CCD.

Avaya SG Series (4.6 firmware or higher).
Avays VSU Series (3.2 firmware or higher).


• Non-Avaya Gateways
Non-Avaya VPN gateways with IKE Extended Authentication (Xauth) with Preshared Key (PSK). Installation notes exists for the following listed below. This does not imply any recommendation of those devices by Avaya or preclude other devices. Note that Avaya cannot guarantee support for services through non-Avaya devices.

Cisco VPN 300 Series Concentrators.

Cisco PIX 500 Series Security Appliances.

Juniper Networks NetScreen Series VPN Devices.

Juniper Networks Secure Services Gateway 500 Series.

Juniper Networks Integrated Security Gateway (ISG) Series.
Netgear FVS338 VPN Router.

Kentrox Q2300 VPN Router.

Adtran Netvanta 3305 VPN Router.

Sonicwall Tz170 VPN Router.

Netgear FVX538 VPN Router