IP Office Voicemail pro version 2.01 CPU dying

[Pauly55]

Has Anyone had the problem where the CPU on the Voicemail pro goes really busy to the point where you have to reset it about twice a day.

How can I stop this

Thanks

 

[fonetek]

What kind of PC are you using? How much memory does it have?
Is it connected to a network? Do you have current anti virus
protection? What is the exact version are you running?
Sorry for so many questions, But there are alot of things to check out.

FRANK C
CONSOLIDATED TECHNOLOGIES
AVAYA GOLD BUSINESS PARTNER
ACA CERTIFIED

 

[Pauly55]

Hi Hope this info helps
The Software a hardware is:



The IP Office is a 412 with software version 2.1 (15)

The Voice Mail Pro is version. 2.1 (5)



The PC is a HP DL380 whit a 2.8 Ghz CPU, 1024MB ram and win 2000 server.

There is no anit virus running but it is on the network

 

[Morrack]

Are you certain about which software is hogging the processor? Have you looked (in task manager) at all your running tasks, sorted by CPU % use when this happens? You may have a rogue task messing things up on you - possibly spyware or a virus.

Peter

 

[Pauly55]

Yes I am sure no other tasks are taking the CPU

 

[Morrack]

I would just export your callflows, reinstall VMPro, and import your callflows again. It's fast and easy enough that you can eliminate a corrupted install before spending all kinds of time barking up the wrong tree looking for something else.

"Shut up and reboot"
- Dogbert


Peter