IP Office Server Edition Build 11.0.4.0.0 74 Hunt group Calls not Ringing....

[Kevin Merritt]

I have a very strange issue I hope someone might be able to help with.
I have in incoming call route to a Group, the Group is setup as Collective and A standard Hunt Group.
The incoming call shows physically on the phone, but None of them Ring. So Line A will show the call and the light will flash on the J169 Headsets (about 10) but not a single one will ring.
I have checked this with other hunt groups and this one is setup the same.
what could I be missing?

 

[snowman50]

Remove the line from the phones..

Have the line ring the group instead and have a group appearance button that will flash.

Also the users could be unticked in the group.
Therefore won’t ring..