IP Office ...Overflow from a hunt ?

[pabell]

We have a setup as follows:

Ip Office 1.3 406. We would like our lines to ring at a couple of extensions then be picked up by the Auto Attendant after 4 / 5 rings .....

We have been able to answer it after 1 ring by the Attendant or ring the phones all at once but NOT both functions ....what are the correct steps

answered by HUNT GROUP (marked as "Attendant&quot
with Memebers ie: Type Group
100
101
102
103

short code created as Attendant which should pick
up after X rings ( 4 sec cycle 1 sec ring on
3 seconds ring off) hunt group

any and all help would be greatful

 

[kflounders]

I hope that this is not too late. What I have done in the past is to put all of the people that you want to answer the calls first into a hunt group. Enable voicemail, then go to VMPro and under the huntgroup secion create your Auto attendant. Works great

 

[GrandmasterOPI]

Just make sure you know where the call is entering VM Pro, is it at the leave or queued point?
If extensions are avaliable and not answered you will go to the leave start point, if all extensions are busy you go to the queued start point