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IP Office One-X Portal user always shows "ringing"

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djkoby

Vendor
Apr 14, 2015
19
US
I have a customer with one specific user on the One X Portal who shows up as having their phone in a "ringing" state on everybody elses portal. We've restarted this guys phone, logged him out of the portal and logged him back in, the works. Any ideas? It's IP Office rls. 9.0.300.941 on an IP 500v1 control unit.
 
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