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IP Office Media Manager R11

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makemetrend

Technical User
Jan 23, 2019
399
PH
Hi guys! I am just confused on how to directories work the "Hand over Folder" and "call Storage Path"
Just want to know the purpose of the those two. I know that Call Storage Path is where all the recordings stored bt not sure on the Hand Over folder.

Also, when I checked in the winscp the recordings on the /additional-hdd isnt complete like the recordings only stored from 9am-3pm while seeing in the media manager recordings on web I see there are still recordings at 6pm until 10pm.
 
Hope this helps.

Handover Folder Default = /opt/vmpro/MM/VRL
The Voicemail Pro path from where IP Office Media Manager picks up the
recordings. Voicemail Pro writes call recording files to this folder.

Call Storage Path Default = Blank.
The path to a local Hard Disk Drive (HDD) partition that IP Office Media
Manager uses to store the recordings after collecting them from the
directory specified in the Handover Folder. If the additional drive was
added using the path /additional-hdd#1, enter /additionalhdd#
1/partition1. The additional drive path used can be seen using
the Platform View menus of the server If you must change the value after
you have already started recording, copy all the sub-directories and files
in the old directory to the new directory before you resume recording.
 
@infonaut - thanks for this. I do have a question on the call retain fields. On what specific recording it will be deleted is it the call storage path? or the recordings in the media manager in web GUI?
 
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