IP Office FNE Services with Nextiva SIP Trunks

[SamThePhoneMan]

I am trying to use FNE Services with Nextiva SIP Trunks. The ICLID is showing the number then @ and Nextiva's IP. ie 740-555-1212@104.111.111.111. When I dial the short code for FNE 33 the call disconnects because, my assumption is that it is not matching the number programmed in the Twinning Number field. I have no issue on PRI, only on the Nextiva SIP Trunks.

 

[derfloh]

There is a SIP trunk option called "Caller ID in From Header". Try to enable it.

IP Office remote service
Fixed price SIP trunk configuration
CLI based call blocking
SCN fallback over PSTN

 

[SamThePhoneMan]

Thanks. I tried each of the setting under Call Details, SIP URI. I either got dead air when calling the site or with some I got the AA but was disconnected when trying to access FNE.