IP Office and Call Recording.

[JBRAM]

I am going to be installing an IPO 500V2 with IPO Advanced Edition for the use of the Contact Center/Call Center. We are planning on installing the VM Pro on a server, the ACD/IPOCC on a server, and the Call Recording will have it's own dedicated server as well. I have found specs for all except for the Call Recording server. Any of you guys have any ideas. I know that the Call Recording server runs on the Avaya provided Linux and hard drive space will depend upon use. Any help or tips would be greatly appreciated.

 

[intrigrant]

ContactStore Standalone
512MB RAM 10GB drive.
Pentium 4 2.8GHz clock speed
Athlon XP 3000+ All Athlon 64 chips are supported
[ul]
[li]If run on the same PC as the Voicemail Pro, apart from meeting the requirements of Voicemail Pro:[/li]
[li]ContactStore must use a separate disk partition from Voicemail Pro.[/li]
[li]Minimum hard disk free space increases to 20GB* and Pentium processor to P4 2.8GHz minimum.
*1: For all voicemail servers, also allow 1MB per minute for messages and greeting storage.
*2: Also allow 7.2MB per hour for recordings in the Contact Store disk partition.[/li]
[li]Recordings and data are stored in PostgresSQL database. This is created during installation of the ContactStore software.[/li]
[/ul]

 

[tlpeter]

If i where you then i would try it on a test system first.
But CS disk space all depends on the amount of recordings.
About 1mb per minute.

BAZINGA!

I'm not insane, my mother had me tested!

 

[JBRAM]

Which operating system do you all think is best for the VM Pro and ACD/IPOCC? From my understanding the ContactStore will run on Avaya's provided Linux. ACD should probably run on a Window's server and the VM Pro could go Windows or Avaya provided Linux. What is the opinion and past experience of the board?