IP OFFICE 406 1

[jonnypgrice]

I have a 406 with a VPN link to a remote site this VPN is controlled via the routers. I am trying to connect a 5610 IP phone. Everything ok as it boots it receives all TFTP stuff but ends with message "discovering 192.168.1.6 (this is the ip office IP address.) Basic config of system is

Main Site

IP OFFICE IP 192.168.1.6
ROUTER 192.168.1.1
VOICEMAIL/TFTP Server 192.168.1.5

Remote Site (linked via VPN)

5610 IP phone IP address 192.168.0.100
Router 192.168.0.1

I can ping the TFTP server (192.168.1.5) from the port on back of IP phone(192.168.0.100) no problem but can't ping the 406??

I know I need to set up an IP route but never done this. Can anyone help please

Jonathan

 

[mattKnight]

Do you have a route in the IPO>?

Take Care

Matt
If at first you don't succeed, skydiving is not for you.

 

[jonnypgrice]

Can you give me an idea what I need to put in IP route please using IP addresses given above

Much appreciated

Jonathan

 

[ProviderReborn]

Route for IP office for remote site.

192.168.0.0
255.255.255.0

Gateway 192.168.0.1

Destination LAN 1

ACA - IP Office Implement
ACA - IP Telephony
ACS - IP Office Implement
CCNA - Working towards.

 

[IPOfficeIreland]

Sorry TP, should it not be:

192.168.0.0
255.255.255.0

GW 192.168.1.1
Dest LAN1

 

[ProviderReborn]

Yes, my bad.

ACA - IP Office Implement
ACA - IP Telephony
ACS - IP Office Implement
CCNA - Working towards.

 

[jonnypgrice]

Thanks will try it. So to be clear in the IP route th IP address is anything for the "0" network and the gateway is the local router?

 

[IPOfficeIreland]

yes, X.X.X.0 means anything on the x.x.x subnet route via the local gateway. The local gateway is the link to the other subnet over the vpn tunnel.

if you can imagine, you are on remote site sending a ping request to the IP office from 192.168.1.x, it needs to know how to get a reply back to 192.168.1.x, via which direction. The router with the vpn knows this automatically as it has created the vpn tunnels.

 

[jonnypgrice]

thanks very much, works perfectly

 

[jonnypgrice]

Does this only redirect IP Office traffic. Just had a support call some people can't access their Exchange Web mail (there is an MS Exchange Server on the "1" network. Could putting an IP route on the 406 be a cause?

 

[IPOfficeIreland]

nope. if you can ping the server from remote then it should be ok. the server will be using the gateway as default I assume, which is the router with the vpn tunnel. If the server was on a different subnet, i.e. has 2 IP addresses, you might need to add an IP route.

go to server, run cmd, iproute print. it will show you which way it returns packets to the 192.168.0.x subnet. try a tracert too.