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IP OFFICE 403 Ver 2.0 (16) Rebooting

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gebski

Programmer
Sep 6, 2005
32
US
Yesterday, my IPO just started rebooting continually on its own. Monitor gives me a 10767mS PRN: .FATAL TLB Data Error and reboots right after. So every 14 to 58 secs it is rebooting. This morning, I monitored it and found that it had been up for 11hrs +. I made a test call while monitoring and after one ring rebooted.

3009mS PRN: ALARM: 31/08/2005 16:43:32 IP 403 DS 2.0(16) <TLB Data Error> CRIT RAISED addr=01010008 d=5 pc=ff5dfc34 ff5dfc00 ff67f8c0 ff6762b0 ff675c58 ff675e04
3010mS PRN: ALARM: 29/12/2005 21:17:25 IP 403 DS 2.0(16) <TLB Data Error> CRIT RAISED addr=01010018 d=5 pc=ff5dfb34 ff5dfb00 ff5c69d4 ff5c6620 ff5c6728 ff5c3ac8
3011mS PRN: ALARM: 29/12/2005 21:17:59 IP 403 DS 2.0(16) <TLB Data Error> CRIT RAISED addr=01010008 d=5 pc=ff5dfc34 ff5dfc00 ff67f8c0 ff6762b0 ff675c58 ff675e04
3011mS PRN: ALARM: 29/12/2005 21:18:32 IP 403 DS 2.0(16) <TLB Data Error> CRIT RAISED addr=01010008 d=5 pc=ff5dfc34 ff5dfc00 ff67f8c0 ff6762b0 ff675c58 ff675e04
3012mS PRN: ALARM: 29/12/2005 21:19:07 IP 403 DS 2.0(16) <TLB Data Error> CRIT RAISED addr=01010008 d=5 pc=ff5dfc34 ff5dfc00 ff67f8c0 ff6762b0 ff675c58 ff675e04
3013mS PRN: ALARM: 29/12/2005 21:19:41 IP 403 DS 2.0(16) <TLB Data Error> CRIT RAISED addr=01010008 d=5 pc=ff5dfc34 ff5dfc00 ff67f8c0 ff6762b0 ff675c58 ff675e04
3013mS PRN: ALARM: 29/12/2005 21:20:14 IP 403 DS 2.0(16) <TLB Data Error> CRIT RAISED addr=01010008 d=5 pc=ff5dfc34 ff5dfc00 ff67f8c0 ff6762b0 ff675c58 ff675e04
3014mS PRN: ALARM: 29/12/2005 21:20:48 IP 403 DS 2.0(16) <TLB Data Error> CRIT RAISED addr=01010008 d=5 pc=ff5dfc34 ff5dfc00 ff67f8c0 ff6762b0 ff675c58 ff675e04
3015mS PRN: ALARM: 29/12/2005 21:21:21 IP 403 DS 2.0(16) <TLB Data Error> CRIT RAISED addr=01010008 d=5 pc=ff5dfc34 ff5dfc00 ff67f8c0 ff6762b0 ff675c58 ff675e04
3015mS PRN: ALARM: 29/12/2005 21:22:01 IP 403 DS 2.0(16) <TLB Data Error> CRIT RAISED addr=01010008 d=5 pc=ff5dfc34 ff5dfc00 ff67f8c0 ff6762b0 ff675c58 ff675e04
3016mS PRN: ALARM: 29/12/2005 21:22:35 IP 403 DS 2.0(16) <TLB Data Error> CRIT RAISED addr=01010008 d=5 pc=ff5dfc34 ff5dfc00 ff67f8c0 ff6762b0 ff675c58 ff675e04
3017mS PRN: ALARM: 29/12/2005 21:23:08 IP 403 DS 2.0(16) <TLB Data Error> CRIT RAISED addr=01010008 d=5 pc=ff5dfc34 ff5dfc00 ff67f8c0 ff6762b0 ff675c58 ff675e04
3017mS PRN: ALARM: 29/12/2005 21:23:42 IP 403 DS 2.0(16) <TLB Data Error> CRIT RAISED addr=01010008 d=5 pc=ff5dfc34 ff5dfc00 ff67f8c0 ff6762b0 ff675c58 ff675e04
3018mS PRN: ALARM: 29/12/2005 21:24:17 IP 403 DS 2.0(16) <TLB Data Error> CRIT RAISED addr=01010008 d=5 pc=ff5dfc34 ff5dfc00 ff67f8c0 ff6762b0 ff675c58 ff675e04
3018mS PRN: ALARM: 29/12/2005 21:24:48 IP 403 DS 2.0(16) <TLB Data Error> CRIT RAISED addr=01010008 d=5 pc=ff5dfc34 ff5dfc00 ff67f8c0 ff6762b0 ff675c58 ff675e04
3019mS PRN: +++ END OF ALARM LOG DUMP +++
4516mS PRN: LINE 5 IS DOWN
4521mS CMLineRx: v=5
CMLineDown
Line: type=Q931Line 5 Call: lid=0 id=-1 in=0
4521mS CMLineTx: v=5
CMRestart
Line: type=Q931Line 5 Call: lid=0 id=-1 in=0
5032mS RES: Fri 30/12/2005 11:21:33 FreeMem=6318680(5) CMMsg=2 (2) Buff=100 656 499 1359 Links=9769
7021mS RES: Fri 30/12/2005 11:21:35 FreeMem=6318764(5) CMMsg=2 (2) Buff=100 656 500 1359 Links=9769
10928mS PRN: loading holdmusic.wav from ipad=255.255.255.255
10964mS PRN: .FATAL TLB Data Error address=01010008 d=5 pc=ff5dfc34 ff5dfc00 ff67f8c0 ff6762b0 ff675c58 ff675e04 IP 403 DS 2.0(16)

********** contact lost

I closed monitor and can make calls to that site..?
 
Seems to me a serious problem with your PRI or BRI line. Start the system up without any line connected and trace the ISDN lines, plug in the line and make a call. That may unreveal the cause of the reboot.
Maybe the linecard is broken or the problem comes from the network provider.
 
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