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IP Office 4.2.23 Foward from hunt group to Auto Att

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telepole

Vendor
Mar 15, 2006
15
US
How can I get a call to forward from a hunt group to the Auto Attendant. I don't see where that is possible.
 
you will need to create a virtual user, that forwards unconditionally to a SC, and your SC is Voicemail Collect your "VM Node Name
 
using another group with a user in it. then forward that user to a short code. or turn VM on in the group and create a custom leave action in the VM.

Kevin Wing
ACS- Implement IP Office
ACA- Implement IP Office
Carousel Industries
 
For answer 1 : The group must be set as sequential or rotary otherwise the forward will not work.
For answer 2 : only if you have VM Pro available


___________________________
Call Avaya, costs only €400 per hour, you must buy at least five hours.
But then you can talk to a REAL expert....
Now that is what i call support.
 
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