IP desk phone & Audio enabled Phone Manager with same extension

[FredisRed2]

Hi there

I don’t know if this can be done?

IPO V7. At work a user has an IP 1616 phone & uses Phone Manager pro on his laptop. While away from his desk he presses his twinning button & both his desk & mobile phone ring.

He takes his laptop home & uses VPN to connect to his office.

Now his wish is while at home he wants to use Phone Manager Pro (with an audio enabled licence) & connect to the IPO & take his office calls without having to remember to do anything on his desk phone?
Ultimately while at home incoming calls ring on phone Manager & his mobile.

I have spent some time on this & so far without luck.

 

[hairlessupportmonkey]

Put them all into a huntgroup - you cant have them with the same extn number.

other option is his desk phone has BNA forwarded to the softphone.

ACSS - SME
General Geek